PLC/HMI Outage Story... The importance of getting all the stakeholders involved in the design phase

In this episode, Walker Reynolds answers a question from John Fox about explaining how a network outage has no effect on the PLC running its process. Walker explains what he would say to the customer, where the communication breakdown was, and what should have happened in the first place. Hint: Getting all of the stakeholders involved in the design process.   

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