Unless you love conducting job interviews, you’re probably interested in keeping the employees you hire for as long as possible. But how much impact can your supervision have on minimizing staff heading for the hills? Dr. Byron Wine joins us to share his research and experience into staff turnover in the human services including whether employee rewards work, if rapport building can leads to better work outcomes, and how to start getting your organization prepared for the inevitability of positional vacancies.
Articles discussed this episode:
Wine, B., Chen, T., & Brewer, A. (2019). An examination of reward probability and delivery delays on employee performance. Journal of Organizational Behavior Management, 39, 179-193. doi: 10.1080/01608061.2019.1666776
Curry, S.M., Gravina, N.E., Sleiman, A.A., & Richard, E. (2019). The effects of engaging in rapport-building behaviors on productivity and discretionary effort. Journal of Organizational Behavior Management, 39, 213-226. doi: 10.1080/01608061.2019.1667940
Wine, B., Osborne, M.R., & Newcomb, E.T. (2020). On turnover in human services. Behavior Analysis in Practice, published online January 6, 2020. doi: 10/1007/s40617-019-00399-6
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