Admin Spotlight Series: Heather Black & Supermums

Have you ever wondered what sparks the change from an accidental admin into a pioneering CEO? Heather Black's narrative is a testament to such a transformation, and she's here to share her compelling journey with us. As the CEO and founder of Supermums, Heather's story is one of passion, innovation, and the magic that happens when opportunity meets a deep-seated passion for nurturing talent.

This episode peels back the layers on the importance of the soft skills admins need to grow and evolve in the ecosystem. We celebrate the strides taken to address gender diversity in tech, close the gender pay gap, and reflect on the power of high-quality mentorship and training. The conversation is a rich tableau of strategic insights for anyone looking to make an impact and drive change in their field.

The goal of Supermums is for admins to not only gain the technical knowledge to be successful but also create a relationship with a seasoned mentor in the ecosystem.  The importance of finding a mentor and understanding the skills needed to become a "Super Salesforce Consultant" as outlined in Heather's new book is something all admins can find inspiration from.  The ripple effect of sharing knowledge is palpable as we honor the mentors shaping futures and friendships within this unique ecosystem. Heather's enthusiasm for writing shines through as she discusses her journey from blog posts to published author, tackling essential topics like burnout, work-life balance, and personal well-being. Join us as we unravel the threads of a narrative woven with wisdom, heart, and an open invitation to contribute to a movement reshaping the landscape of tech.

Heather Black, is the CEO of Supermums and an experienced Salesforce Consultant and Trainer. Starting out as a freelancer she then grew and managed a Salesforce Consultancy Team and has overseen over 700 projects with 350 clients. Her Consultancy won the EMEA Salesforce .org Consultancy Partner of the Year Award. She spends her time educating and supporting students by teaching the Consultancy Skills Course.

Supermums is a global social enterprise, which was established to accelerate the careers of women within the Salesforce eco-system through training and recruitment services. Since 2016 it has supported over 1000 trainees and over 200 employers to find super talent.

linkedin.com/in/heather-black-salesforce-women-in-tech-speaker/
Purchase Heather’s Book -> “Become a Super Salesforce Consultant”