AI Today Podcast #78: AI in Customer Experience

The fight for customer attention is fierce and companies are increasingly turning to technology to discover new ways to help. Artificial intelligence is playing a major role in creating connected customer experiences throughout the entire customer lifecycle. In this podcast hosts Kathleen Walch and Ron Schmelzer explore various ways AI is improving the customer experience.

Continue reading AI Today Podcast #78: AI in Customer Experience at Cognilytica.