152 avsnitt • Längd: 55 min • Veckovis: Torsdag
From Russian election interference, to scandals over privacy and invasive ad targeting, to presidential tweets: it’s all happening in online spaces governed by private social media companies. These conflicts are only going to grow in importance. In this series, also available in the Lawfare Podcast feed, Evelyn Douek and Quinta Jurecic will be talking to experts and practitioners about the major challenges our new information ecosystem poses for elections and democracy in general, and the dangers of finding cures that are worse than the disease.
The podcast takes its name from a comment by Facebook CEO Mark Zuckerberg right after the 2016 election, when Facebook was still reeling from accusations that it hadn’t done enough to clamp down on disinformation during the presidential campaign. Zuckerberg wrote that social media platforms “must be extremely cautious about becoming arbiters of truth ourselves.”
So if they don’t want to be the arbiters of truth … who should be?
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The podcast Arbiters of Truth is created by Lawfare & Goat Rodeo. The podcast and the artwork on this page are embedded on this page using the public podcast feed (RSS).
Last week the House of Representatives overwhelmingly passed a bill that would require ByteDance, the Chinese company that owns the popular social media app TikTok, to divest its ownership in the platform or face TikTok being banned in the United States. Although prospects for the bill in the Senate remain uncertain, President Biden has said he will sign the bill if it comes to his desk, and this is the most serious attempt yet to ban the controversial social media app.
Today's podcast is the latest in a series of conversations we've had about TikTok. Matt Perault, the Director of the Center on Technology Policy at the University of North Carolina at Chapel Hill, led a conversation with Alan Rozenshtein, Associate Professor of Law at the University of Minnesota and Senior Editor at Lawfare, and Ramya Krishnan, a Senior Staff Attorney at the Knight First Amendment Institute at Columbia University. They talked about the First Amendment implications of a TikTok ban, whether it's a good idea as a policy matter, and how we should think about foreign ownership of platforms more generally.
Disclaimer: Matt's center receives funding from foundations and tech companies, including funding from TikTok.
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Today, we’re bringing you an episode of Arbiters of Truth, our series on the information ecosystem.
On March 18, the Supreme Court heard oral arguments in Murthy v. Missouri, concerning the potential First Amendment implications of government outreach to social media platforms—what’s sometimes known as jawboning. The case arrived at the Supreme Court with a somewhat shaky evidentiary record, but the legal questions raised by government requests or demands to remove online content are real.
To make sense of it all, Lawfare Senior Editor Quinta Jurecic and Matt Perault, the Director of the Center on Technology Policy at UNC-Chapel Hill, called up Alex Abdo, the Litigation Director of the Knight First Amendment Institute at Columbia University. While the law is unsettled, the Supreme Court seemed skeptical of the plaintiffs’ claims of government censorship. But what is the best way to determine what contacts and government requests are and aren't permissible?
If you’re interested in more, you can read the Knight Institute’s amicus brief in Murthy here and Knight’s series on jawboning—including Perault’s reflections—here.
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In May 2023, Montana passed a new law that would ban the use of TikTok within the state starting on January 1, 2024. But as of today, TikTok is still legal in the state of Montana—thanks to a preliminary injunction issued by a federal district judge, who found that the Montana law likely violated the First Amendment. In Texas, meanwhile, another federal judge recently upheld a more limited ban against the use of TikTok on state-owned devices. What should we make of these rulings, and how should we understand the legal status of efforts to ban TikTok?
We’ve discussed the question of TikTok bans and the First Amendment before on the Lawfare Podcast, when Lawfare Senior Editor Alan Rozenshtein and Matt Perault, Director of the Center on Technology Policy at UNC-Chapel Hill, sat down with Ramya Krishnan, a staff attorney at the Knight First Amendment Institute at Columbia University, and Mary-Rose Papandrea, the Samuel Ashe Distinguished Professor of Constitutional Law at the University of North Carolina School of Law. In light of the Montana and Texas rulings, Matt and Lawfare Senior Editor Quinta Jurecic decided to bring the gang back together and talk about where the TikTok bans stand with Ramya and Mary-Rose, on this episode of Arbiters of Truth, our series on the information ecosystem.
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In 2021, the Wall Street Journal published a monster scoop: a series of articles about Facebook’s inner workings, which showed that employees within the famously secretive company had raised alarms about potential harms caused by Facebook’s products. Now, Jeff Horwitz, the reporter behind that scoop, has a new book out, titled “Broken Code”—which dives even deeper into the documents he uncovered from within the company. He’s one of the most rigorous reporters covering Facebook, now known as Meta.
On this episode of Arbiters of Truth, our series on the information ecosystem Lawfare Senior Editor Quinta Jurecic sat down with Jeff along with Matt Perault, the Director of the Center on Technology Policy at UNC-Chapel Hill—and also someone with close knowledge of Meta from his own time working at the company. They discussed Jeff’s reporting and debated what his findings tell us about how Meta functions as a company and how best to understand its responsibilities for harms traced back to its products.
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Unless you’ve been living under a rock, you’ve probably heard a great deal over the last year about generative AI and how it’s going to reshape various aspects of our society. That includes elections. With one year until the 2024 U.S. presidential election, we thought it would be a good time to step back and take a look at how generative AI might and might not make a difference when it comes to the political landscape. Luckily, Matt Perault and Scott Babwah Brennen of the UNC Center on Technology Policy have a new report out on just that subject, examining generative AI and political ads.
On this episode of Arbiters of Truth, our series on the information ecosystem, Lawfare Senior Editor Quinta Jurecic and Lawfare’s Fellow in Technology Policy and Law Eugenia Lostri sat down with Matt and Scott to talk through the potential risks and benefits of generative AI when it comes to political advertising. Which concerns are overstated, and which are worth closer attention as we move toward 2024? How should policymakers respond to new uses of this technology in the context of elections?
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Over the course of the last two presidential elections, efforts by social media platforms and independent researchers to prevent falsehoods from spreading about election integrity have become increasingly central to civic health. But the warning signs are flashing as we head into 2024. And platforms are arguably in a worse position to counter falsehoods today than they were in 2020.
How could this be? On this episode of Arbiters of Truth, our series on the information ecosystem, Lawfare Senior Editor Quinta Jurecic sat down with Dean Jackson, who previously sat down with the Lawfare Podcast to discuss his work as a staffer on the Jan. 6 committee. He worked with the Center on Democracy and Technology to put out a new report on the challenges facing efforts to prevent the spread of election disinformation. They talked through the political, legal, and economic pressures that are making this work increasingly difficult—and what it means for 2024.
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Today, we’re bringing you an episode of Arbiters of Truth, our series on the information ecosystem. And we’re discussing the hot topic of the moment: artificial intelligence. There are a lot of less-than-informed takes out there about AI and whether it’s going to kill us all—so we’re glad to be able to share an interview that hopefully cuts through some of that noise.
Janet Haven is the Executive Director of the nonprofit Data and Society and a member of the National Artificial Intelligence Advisory Committee, which provides guidance to the White House on AI issues. Lawfare Senior Editor Quinta Jurecic sat down alongside Matt Perault, Director of the Center on Technology and Policy at UNC-Chapel Hill, to talk through their questions about AI governance with Janet. They discussed how she evaluates the dangers and promises of artificial intelligence, how to weigh the different concerns posed by possible future existential risk to society posed by AI versus the immediate potential downsides of AI in our everyday lives, and what kind of regulation she’d like to see in this space.
If you’re interested in reading further, Janet mentions this paper from Data and Society on “Democratizing AI” in the course of the conversation.
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How much influence do social media platforms have on American politics and society? It’s a tough question for researchers to answer—not just because it’s so big, but also because platforms rarely if ever provide all the data that would be needed to address the problem.
A new batch of papers released in the journals Science and Nature marks the latest attempt to tackle this question, with access to data provided by Facebook’s parent company Meta. The 2020 Facebook & Instagram Research Election Study, a partnership between Meta researchers and outside academics, studied the platforms’ impact on the 2020 election—and uncovered some nuanced findings, suggesting that these impacts might be less than you’d expect.
Today on Arbiters of Truth, our series on the information ecosystem, Lawfare Senior Editors Alan Rozenshtein and Quinta Jurecic are joined by the project’s co-leaders, Talia Stroud of the University of Texas at Austin and Joshua A. Tucker of NYU. They discussed their findings, what it was like to work with Meta, and whether or not this is a model for independent academic research on platforms going forward.
(If you’re interested in more on the project, you can find links to the papers and an overview of the findings here, and an FAQ, provided by Tucker and Stroud, here.)
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Earlier this year, Brian Fishman published a fantastic paper with Brookings thinking through how technology platforms grapple with terrorism and extremism, and how any reform to Section 230 must allow those platforms space to continue doing that work. That’s the short description, but the paper is really about so much more—about how the work of content moderation actually takes place, how contemporary analyses of the harms of social media fail to address the history of how platforms addressed Islamist terror, and how we should understand “the original sin of the internet.”
For this episode of Arbiters of Truth, our occasional series on the information ecosystem, Lawfare Senior Editor Quinta Jurecic sat down to talk with Brian about his work. Brian is the cofounder of Cinder, a software platform for the kind of trust and safety work we describe here, and he was formerly a policy director at Meta, where he led the company’s work on dangerous individuals and organizations.
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Generative AI products have been tearing up the headlines recently. Among the many issues these products raise is whether or not their outputs are protected by Section 230, the foundational statute that shields websites from liability for third-party content.
On this episode of Arbiters of Truth, Lawfare’s occasional series on the information ecosystem, Lawfare Senior Editor Quinta Jurecic and Matt Perault, Director of the Center on Technology and Policy at UNC-Chapel Hill, talked through this question with Senator Ron Wyden and Chris Cox, formerly a U.S. congressman and SEC chairman. Cox and Wyden drafted Section 230 together in 1996—and they’re skeptical that its protections apply to generative AI.
Disclosure: Matt consults on tech policy issues, including with platforms that work on generative artificial intelligence products and have interests in the issues discussed.
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In 2018, news broke that Facebook had allowed third-party developers—including the controversial data analytics firm Cambridge Analytica—to obtain large quantities of user data in ways that users probably didn’t anticipate. The fallout led to a controversy over whether Cambridge Analytica had in some way swung the 2016 election for Trump (spoiler: it almost certainly didn’t), but it also generated a $5 billion fine imposed on Facebook by the FTC for violating users’ privacy. Along with that record-breaking fine, the FTC also imposed a number of requirements on Facebook to improve its approach to privacy.
It’s been four years since that settlement, and Facebook is now Meta. So how much has really changed within the company? For this episode of Arbiters of Truth, our series on the online information ecosystem, Lawfare Senior Editors Alan Rozenshtein and Quinta Jurecic interviewed Meta’s co-chief privacy officers, Erin Egan and Michel Protti, about the company’s approach to privacy and its response to the FTC’s settlement order.
At one point in the conversation, Quinta mentions a class action settlement over the Cambridge Analytica scandal. You can read more about the settlement here. Information about Facebook’s legal arguments regarding user privacy interests is available here and here, and you can find more details in the judge’s ruling denying Facebook’s motion to dismiss.
Note: Meta provides support for Lawfare’s Digital Social Contract paper series. This podcast episode is not part of that series, and Meta does not have any editorial role in Lawfare.
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If someone lies about you, you can usually sue them for defamation. But what if that someone is ChatGPT? Already in Australia, the mayor of a town outside Melbourne has threatened to sue OpenAI because ChatGPT falsely named him a guilty party in a bribery scandal. Could that happen in America? Does our libel law allow that? What does it even mean for a large language model to act with "malice"? Does the First Amendment put any limits on the ability to hold these models, and the companies that make them, accountable for false statements they make? And what's the best way to deal with this problem: private lawsuits or government regulation?
On this episode of Arbiters of Truth, our series on the information ecosystem, Alan Rozenshtein, Associate Professor of Law at the University of Minnesota and Senior Editor at Lawfare, discussed these questions with First Amendment expert Eugene Volokh, Professor of Law at UCLA and the author of a draft paper entitled "Large Libel Models.”
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Over the past few years, TikTok has become a uniquely polarizing social media platform. On the one hand, millions of users, especially those in their teens and twenties, love the app. On the other hand, the government is concerned that TikTok's vulnerability to pressure from the Chinese Communist Party makes it a serious national security threat. There's even talk of banning the app altogether. But would that be legal? In particular, does the First Amendment allow the government to ban an application that’s used by millions to communicate every day?
On this episode of Arbiters of Truth, our series on the information ecosystem, Matt Perault, director of the Center on Technology Policy at the University of North Carolina at Chapel Hill, and Alan Z. Rozenshtein, Lawfare Senior Editor and Associate Professor of Law at the University of Minnesota, spoke with Ramya Krishnan, a staff attorney at the Knight First Amendment Institute at Columbia University, and Mary-Rose Papendrea, the Samuel Ashe Distinguished Professor of Constitutional Law at the University of North Carolina School of Law, to think through the legal and policy implications of a TikTok ban.
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On the latest episode of Arbiters of Truth, Lawfare's series on the information ecosystem, Quinta Jurecic and Alan Rozenshtein spoke with Ravi Iyer, the Managing Director of the Psychology of Technology Institute at the University of Southern California's Neely Center.
Earlier in his career, Ravi held a number of positions at Meta, where he worked to make Facebook's algorithm provide actual value, not just "engagement," to users. Quinta and Alan spoke with Ravi about why he thinks that content moderation is a dead-end and why thinking about the design of technology is the way forward to make sure that technology serves us and not the other way around.
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During recent oral arguments in Gonzalez v. Google, a Supreme Court case concerning the scope of liability protections for internet platforms, Justice Neil Gorsuch asked a thought-provoking question. Does Section 230, the statute that shields websites from liability for third-party content, apply to a generative AI model like ChatGPT?
Luckily, Matt Perault of the Center on Technology Policy at the University of North Carolina at Chapel Hill had already been thinking about this question and published a Lawfare article arguing that 230’s protections wouldn’t extend to content generated by AI. Lawfare Senior Editors Quinta Jurecic and Alan Rozenshtein sat down with Matt and Jess Miers, legal advocacy counsel at the Chamber of Progress, to debate whether ChatGPT’s output constitutes third-party content, whether companies like OpenAI should be immune for the output of their products, and why you might want to sue a chatbot in the first place.
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You've likely heard of ChatGPT, the chatbot from OpenAI. But you’ve likely never heard an interview with ChatGPT, much less an interview in which ChatGPT reflects on its own impact on the information ecosystem. Nor is it likely that you’ve ever heard ChatGPT promising to stop producing racist and misogynistic content.
But, on this episode of Arbiters of Truth, Lawfare’s occasional series on the information ecosystem, Lawfare editor-in-chief Benjamin Wittes sat down with ChatGPT to talk about a range of things: the pronouns it prefers; academic integrity and the chatbot’s likely impact on that; and importantly, the experiments performed by a scholar name Eve Gaumond, who has been on a one-woman campaign to get ChatGPT to write offensive content. ChatGPT made some pretty solid representations that this kind of thing may be in its past, but wouldn't ever be in its future again.
So, following Ben’s interview with ChatGPT, he sat down with Eve Gaumond, an AI scholar at the Public Law Center of the University of Montréal, who fact-checked ChatGPT's claims. Can you still get it to write a poem entitled, “She Was Smart for a Woman”? Can you get it to write a speech by Heinrich Himmler about Jews? And can you get ChatGPT to write a story belittling the Holocaust?
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Tech policy reform occupies a strange place in Washington, D.C. Everyone seems to agree that the government should change how it regulates the technology industry, on issues from content moderation to privacy—and yet, reform never actually seems to happen. But while the federal government continues to stall, state governments are taking action. More and more, state-level officials are proposing and implementing changes in technology policy. Most prominently, Texas and Florida recently passed laws restricting how platforms can moderate content, which will likely be considered by the Supreme Court later this year.
On this episode of Arbiters of Truth, our occasional series on the information ecosystem, Lawfare senior editor Quinta Jurecic spoke with J. Scott Babwah Brennen and Matt Perault of the Center on Technology Policy at UNC-Chapel Hill. In recent months, they’ve put together two reports on state-level tech regulation. They talked about what’s driving this trend, why and how state-level policymaking differs—and doesn’t—from policymaking at the federal level, and what opportunities and complications this could create.
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On November 19, Twitter’s new owner Elon Musk announced that he would be reinstating former President Donald Trump’s account on the platform—though so far, Trump hasn’t taken Musk up on the offer, preferring instead to stay on his bespoke website Truth Social. Meanwhile, Meta’s Oversight Board has set a January 2023 deadline for the platform to decide whether or not to return Trump to Facebook following his suspension after the Jan. 6 insurrection. How should we think through the difficult question of how social media platforms should handle the presence of a political leader who delights in spreading falsehoods and ginning up violence?
Luckily for us, Stanford and UCLA recently held a conference on just that. On this episode of Arbiters of Truth, our series on the online information ecosystem, Lawfare senior editors Alan Rozenshtein and Quinta Jurecic sat down with the conference’s organizers, election law experts Rick Hasen and Nate Persily, to talk about whether Trump should be returned to social media. They debated the tangled issues of Trump’s deplatforming and replatforming … and discussed whether, and when, Trump will break the seal and start tweeting again.
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When Facebook whistleblower Frances Haugen shared a trove of internal company documents to the Wall Street Journal in 2021, some of the most dramatic revelations concerned the company’s use of a so-called “cross-check” system that, according to the Journal, essentially exempted certain high-profile users from the platform’s usual rules. After the Journal published its report, Facebook—which has since changed its name to Meta—asked the platform’s independent Oversight Board to weigh in on the program. And now, a year later, the Board has finally released its opinion.
On this episode of Arbiters of Truth, our series on the online information ecosystem, Lawfare senior editors Alan Rozenshtein and Quinta Jurecic sat down with Suzanne Nossel, a member of the Oversight Board and the CEO of PEN America. She talked us through the Board’s findings, its criticisms of cross-check, and its recommendations for Meta going forward.
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It’s Election Day in the United States—so while you wait for the results to come in, why not listen to a podcast about the other biggest story obsessing the political commentariat right now? We’re talking, of course, about Elon Musk’s purchase of Twitter and the billionaire’s dramatic and erratic changes to the platform. In response to Musk’s takeover, a great number of Twitter users have made the leap to Mastodon, a decentralized platform that offers a very different vision of what social media could look like.
What exactly is decentralized social media, and how does it work? Lawfare senior editor Alan Rozenshtein has a paper on just that, and he sat down with Lawfare senior editor Quinta Jurecic on the podcast to discuss for an episode of our Arbiters of Truth series on the online information ecosystem. They were also joined by Kate Klonick, associate professor of law at St. John’s University, to hash out the many, many questions about content moderation and the future of the internet sparked by Musk’s reign and the new popularity of Mastodon.
Among the works mentioned in this episode:
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Our Arbiters of Truth series on the online information ecosystem has been taking a bit of a hiatus—but we’re back! On today’s episode, we’re discussing the recent ruling by the U.S. Court of Appeals for the Fifth Circuit in NetChoice v. Paxton, upholding a Texas law that binds large social media platforms to certain transparency requirements and significantly limits their ability to moderate content. The decision is truly a wild ride—so unhinged that it’s difficult to figure out where First Amendment law in this area might go next.
To discuss, Lawfare senior editor Quinta Jurecic sat down with fellow Lawfare senior editor Alan Rozenshtein and Alex Abdo, the litigation director at the Knight First Amendment Institute at Columbia University—who’s come on the podcast before to discuss the case. They tried to make sense of the Fifth Circuit’s ruling and chart out alternative possibilities for what good-faith jurisprudence on social media regulation might look like.
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A few weeks ago on Arbiters of Truth, our series on the online information system, we brought you a conversation with two emergency room doctors about their efforts to push back against members of their profession spreading falsehoods about the coronavirus. Today, we’re going to take a look at another profession that’s been struggling to counter lies and falsehoods within its ranks: the law. Recently, lawyers involved in efforts to overturn the 2020 election have faced professional discipline—like Rudy Giuliani, whose law license has been suspended temporarily in New York and D.C. while a New York ethics investigation remains ongoing.
Quinta Jurecic sat down with Paul Rosenzweig a contributing editor at Lawfare and a board member with the 65 Project, an organization that seeks to hold accountable lawyers who worked to help Trump hold onto power in 2020—often by spreading lies. He’s also spent many years working on issues related to legal ethics. So what avenues of discipline are available for lawyers who tell lies about elections? How does the legal discipline process work? And how effective can legal discipline be in reasserting the truth?
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You’ve likely heard that Elon Musk wanted to buy Twitter… and that he is now trying to get out of buying Twitter… and that at first he wanted to defeat the bots on Twitter… but now he’s apparently surprised that there are lots of bots on Twitter. It's a spectacle made for the headlines, but it's also, at its core, a regular old corporate law dispute.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek spoke with Adriana Robertson, the Donald N. Pritzker Professor of Business Law at the University of Chicago Law School, to talk about the legal issues behind the headlines. What is the Delaware Court of Chancery in which Musk and Twitter are going to face off? Will it care at all about the bots? And how do corporate lawyers think and talk about this differently from how it gets talked about in most of the public conversation about it?
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When the Supreme Court handed down its opinion in Dobbs v. Jackson Women’s Health Organization, overturning Roe v. Wade, the impact of the decision on the internet may not have been front of mind for most people thinking through the implications. But in the weeks after the Court’s decision, it’s become clear that the post-Dobbs legal landscape around abortion implicates many questions around not only data and digital privacy, but also online speech. One piece of model state legislation, for example, would criminalize “hosting or maintaining a website, or providing internet service, that encourages or facilitates efforts to obtain an illegal abortion.”
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Evan Greer, the director of the digital rights organization Fight for the Future. She recently wrote an article in Wired with Lia Holland arguing that “Section 230 is a Last Line of Defense for Abortion Speech Online.” They talked about what role Section 230’s protections have to play when it comes to liability for speech about abortion and what content moderation looks like in a post-Dobbs world.
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Since the beginning of the pandemic, we’ve talked a lot on this show about how falsehoods about the coronavirus are spread and generated. For this episode, Evelyn Douek and Quinta Jurecic spoke with two emergency medicine physicians who have seen the practical effects of those falsehoods while treating patients over the last two years. Nick Sawyer and Taylor Nichols are two of the cofounders of the organization No License for Disinformation, a group that advocates for medical authorities to take disciplinary action against doctors spreading misinformation and disinformation about COVID-19. They argue that state medical boards, which grant physicians the licenses that authorize them to practice medicine, could play a more aggressive role in curbing falsehoods.
How many doctors have been disciplined, and why do Nick and Taylor believe that state medical boards have fallen down on the job? What are the possibilities for more aggressive action—and how does the First Amendment limit those possibilities? And how much good can the threat of discipline do in curbing medical misinformation, anyway?
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Algorithms! We hear a lot about them. They drive social media platforms and, according to popular understanding, are responsible for a great deal of what’s wrong about the internet today—and maybe the downfall of democracy itself. But … what exactly are algorithms? And, given they’re not going away, what should they be designed to do?
Evelyn Douek and Quinta Jurecic spoke with Jonathan Stray, a senior scientist at the Berkeley Center for Human-Compatible AI and someone who has thought a lot about what we mean when we say the word “algorithm”—and also when we discuss things like “engagement” and “amplification.” He helped them pin down a more precise understanding of what those terms mean and why that precision is so important in crafting good technology policy. They also talked about what role social media algorithms do and don’t play in stoking political polarization, and how they might be designed to decrease polarization instead.
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The House committee investigating the Jan. 6 insurrection is midway through a blockbuster series of hearings exploring Donald Trump’s efforts to overturn the 2020 election and disrupt the peaceful transfer of power. Central to those efforts, of course, was the Big Lie—the false notion that Trump was cheated out of victory in 2020.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Kate Starbird, an associate professor of Human Centered Design & Engineering at the University of Washington—and repeat Arbiters of Truth guest. Kate has come on the show before to talk about misinformation and Jan. 6, and she and a team of coauthors just released a comprehensive analysis of tweets spreading misinformation around the 2020 election. So she’s the perfect person with whom to discuss the Jan. 6 committee hearings and misinformation. What does Kate’s research show about how election falsehoods spread, and who spread them? How has, and hasn’t, the Jan. 6 committee incorporated the role of misinformation into the story it’s telling about the insurrection? And is there any chance the committee can break through and get the truth to the people who most need to hear it?
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If you’ve been watching the hearings convened by the House select committee on Jan. 6, you’ve seen a great deal about how the Trump campaign generated and spread falsehoods about supposed election fraud in 2020. As the committee has argued, those falsehoods were crucial in generating the political energy that culminated in the explosion of the January 6 insurrection.
What shape did those lies take, and how did social media platforms attempt to deal with them at the time? Today, we’re bringing you an episode of our Arbiters of Truth series on the online information ecosystem. In fact, we’re rebroadcasting an episode we recorded in November 2020 about disinformation and the 2020 election. In late November 2020, after Joe Biden cemented his victory as the next president but while the Trump campaign was still pushing its claims of election fraud online and in court, Evelyn Douek and Quinta Jurecic spoke with Alex Stamos, the director of the Stanford Internet Observatory. Their conversation then was a great overview of the state of election security and the difficulty of countering false claims around the integrity of the vote. It’s worth a listen today as the Jan. 6 committee reminds us what the political and media environment was like in the aftermath of the election and how the Trump campaign committed to election lies that still echo all too loudly. And though it’s a year and a half later, the problems we’re discussing here certainly haven’t gone away.
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If you loaded up the internet or turned on the television somewhere in the United States over the last two months, it’s been impossible to avoid news coverage of the defamation trial of actors Johnny Depp and Amber Heard—both of whom sued each other over a dispute relating to allegations by Heard of domestic abuse by Depp. In early June, a Virginia jury found that both had defamed the other. The litigation has received a great deal of coverage for what it might say about the fate of the Me Too movement—but the flood of falsehoods online around the trial raises questions about how useful defamation law can really be in countering lies.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with RonNell Andersen Jones, the Lee E. Teitelbaum Professor of Law at the University of Utah College of Law and an expert on the First Amendment and the interaction between the press and the courts. Along with Lyrissa Lidsky, she’s written about defamation law, disinformation, and the Depp-Heard litigation. They talked about why some commentators think defamation could be a useful route to counter falsehoods, why RonNell thinks the celebrity litigation undercuts that argument, and the few cases in which claims of libel or slander really could have an impact in limiting the spread of lies.
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On May 31, by a five-four vote, the Supreme Court blocked a Texas law from going into effect that would have sharply limited how social media companies could moderate their platforms and required companies to abide by various transparency requirements. We’ve covered the law on this show before—we recorded an episode right after the U.S. Court of Appeals for the Fifth Circuit allowed Texas to implement the law, in the same ruling that the Supreme Court just vacated. But there’s enough interesting stuff in the Supreme Court’s order—and in Justice Samuel Alito’s dissent—that we thought it was worth another bite at the apple.
So this week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic invited Genevieve Lakier, professor of law at the University of Chicago and Evelyn’s colleague at the Knight First Amendment Institute, to walk us through just what happened. What exactly did the Supreme Court do? Why does Justice Alito seem to think that the Texas law has a decent chance of surviving a First Amendment challenge? And what does this suggest about the possible futures of the extremely unsettled landscape of First Amendment law?
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As transparency reporting about content moderation enforcement has become standard across the platform industry, there's been growing questions about the reliability and accuracy of the reports the platforms are producing. With all reporting being entirely voluntary and the content moderation industry in general being very opaque, it’s hard to know how much to trust the figures that companies report in their quarterly or biannual enforcement reports. As a result, there's been growing calls for independent audits of these figures, and last month, Meta released its first ever independent audit of its content moderation reporting systems.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek sat down with someone who actually knows something about auditing: Colleen Honigsberg, an associate professor of law at Stanford Law School, whose research is focused on the empirical study of corporate and securities law. They talked about how auditors work, the promises and pitfalls of auditing in other contexts and what that might teach us for auditing in the content moderation context, and whether this is going to be a useful regulatory tool.
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On May 14, a shooter attacked a supermarket in a historically Black neighborhood of Buffalo, New York, killing ten people and wounding three. The streaming platform Twitch quickly disabled the livestream the shooter had published of the attack—but video of the violence, and copies of the white supremacist manifesto released by the attacker online, continue to circulate on the internet.
How should we evaluate the response of social media platforms to the tragedy in Buffalo? This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Brian Fishman, who formerly worked at Facebook, now Meta, as the policy director for counterterrorism and dangerous organizations. Brian helped lead Facebook’s response to the 2019 Christchurch shooting, another act of far-right violence livestreamed online. He walked us through how platforms respond to crises like these, why it’s so difficult to remove material like the Buffalo video and manifesto from the internet, and what it would look like for platforms to do better.
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On May 12, the U.S. Court of Appeals for the Fifth Circuit allowed an aggressive new Texas law regulating social media to go into effect. The law, known as HB20, seeks to restrict large social media platforms from taking down content on the basis of viewpoint—effectively restricting companies from engaging in a great deal of the content moderation that they currently perform. It also imposes a range of transparency and due process requirements on platforms with respect to their content moderation. A group of technology companies challenging the law have filed an emergency application to the Supreme Court seeking to put HB20 back on hold while they continue to litigate the law’s constitutionality under the First Amendment.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Alex Abdo, litigation director at the Knight First Amendment Institute, and Scott Wilkens, senior staff attorney at Knight. The Institute, where Evelyn is a senior research fellow, filed an amicus brief in the Fifth Circuit, taking a middle ground between Texas—which argues that the First Amendment poses no bar to HB20—and the plaintiffs—who argue that the First Amendment prohibits this regulation and many other types of social media regulation besides. So what does the Texas law actually do? Where does the litigation stand—and what will the impact of the Fifth Circuit’s ruling be? And how does the Knight First Amendment Institute interpret, well, the First Amendment?
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Internet blackouts are on the rise. Since 2016, governments around the world have fully or partially shut down access to the internet almost 1000 times, according to a tally by the human rights organization Access Now. As the power of the internet grows, this tactic has only become more common as a means of political repression. Why is this and how, exactly, does a government go about turning off the internet?
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke on this topic with Peter Guest, the enterprise editor for the publication Rest of World, which covers technology outside the regions usually described as the West. He’s just published a new project with Rest of World diving deep into internet shutdowns—and the three dug into the mechanics of internet blackouts, why they’re increasing and their wide-reaching effects.
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While the U.S. Congress has been doing hearing after hearing with tech executives that include a lot of yelling and not much progress, Europe has been quietly working away on some major tech regulations. Last month, it reached agreement on the content moderation piece of this package: the Digital Services Act. It's sweeping in scope and likely to have effects far beyond Europe.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek sat down with Daphne Keller, the director of the Program on Platform Regulation at the Stanford Cyber Policy Center, to get the rundown. What exactly is in the act? What does she like and what doesn't she? And how will the internet look different once it comes into force?
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The internet is increasingly emerging as a source for identification and documentation of war crimes, as the Russian invasion of Ukraine has devastatingly proven yet again. But how does an image of a possible war crime go from social media to before a tribunal in a potential war crimes prosecution?
On a recent episode of Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Nick Waters, the lead on Justice and Accountability at Bellingcat, about how open-source investigators go about documenting evidence of atrocity. This week on the show, Evelyn and Quinta interviewed Alexa Koenig, the executive director of the Human Rights Center at the University of California, Berkeley, and an expert on using digital evidence for justice and accountability. They talked about how international tribunals have adapted to using new forms of evidence derived from the internet, how social media platforms have helped—and hindered—collection of this kind of evidence, and the work Alexa has done to create a playbook for investigators downloading and collecting material documenting atrocities.
Because of the nature of the conversation, this discussion contains some descriptions of violence that might be upsetting for some listeners.
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We’re taking a look back at one of the stranger stories about social media platforms and the role of the press in the last presidential election. In the weeks before the 2020 election, the New York Post published an “October Surprise”: a set of stories on the business and personal life of Hunter Biden, the son of Democratic presidential candidate Joe Biden, based on emails contained on a mysterious laptop. A great deal was questionable about the Post’s reporting, including to what extent the emails in question were real and how the tabloid had obtained them in the first place. The mainstream press was far more circumspect in reporting out the story—and meanwhile, Twitter and Facebook sharply restricted circulation of the Post’s stories on their platforms.
It’s a year and half later. And the Washington Post just published a lengthy report verifying the authenticity of some of the emails on the mysterious laptop—though a lot still remains unclear about the incident. In light of this news, how should we understand Facebook and Twitter’s actions in 2020?
Washington Post technology reporter Will Oremus weighed in on this question in his own reflection for the paper. This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic asked him on the show to discuss the story. Did the social media platforms go too far in limiting access to the New York Post’s reporting? How did the mainstream press deal with the incident? What have we learned from the failures of how the press and social media responded to information operations around the 2016 election, and what can we learn from how they behaved differently in 2020?
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This week on Arbiters of Truth, our series on the online information environment, we’re turning our attention to the United Kingdom, where the government has just introduced into Parliament a broad proposal for regulating the internet: the Online Safety Bill. The U.K. government has proclaimed that the Bill represents new “world-first online safety laws” and includes “tougher and quicker criminal sanctions for tech bosses.” So … what would it actually do?
To answer this question, Evelyn Douek and Quinta Jurecic spoke with Ellen Judson, a senior researcher at the Centre for the Analysis of Social Media at Demos, a U.K. think tank. Ellen has been closely tracking the legislation as it has developed. And she helped walk us through the tangled system of regulations created by the bill. What new obligations does the Online Safety Bill create, and what companies would those obligations apply to? Why is the answer to so many questions “yet to be defined”—a phrase we kept saying again and again throughout the show—and how much of the legislation is just punting the really difficult questions for another day? What happens now that the bill has been formally introduced in Parliament?
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Over the last few weeks, we’ve talked a lot about the war in Ukraine on this series—how the Russian, Ukrainian and American governments are leveraging information as part of the conflict; how tech platforms are navigating the flood of information coming out of Ukraine and the crackdown from the Kremlin; and how open-source investigators are documenting the war.
This week on Arbiters of Truth, our series on the online information environment, we’re going to talk about getting information into Russia during a period of rapidly increasing repression by the Russian government. Evelyn Douek and Quinta Jurecic spoke with Thomas Kent, a former president of the U.S. government-funded media organization Radio Free Europe/Radio Liberty, who now teaches at Columbia University. He recently wrote an essay published by the Center for European Policy Analysis on “How to Reach Russian Ears,” suggesting creative ways that reporters, civil society and even the U.S. government might approach communicating the truth about the war in Ukraine to Russians. This was a thoughtful and nuanced conversation about a tricky topic—whether, and how, democracies should think about leveraging information as a tool against repressive governments, and how to distinguish journalism from such strategic efforts.
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Open-source investigations—sometimes referred to as OSINT, or open-source intelligence—have been crucial to public understanding of the Russian invasion of Ukraine. An enormous number of researchers have devoted their time to sifting through social media posts, satellite images, and even Google Maps to track what’s happening in Ukraine and debunk false claims about the conflict.
This week on Arbiters of Truth, our series on the online information ecosystem, we devoted the show to understanding how open-source investigations work and why they’re important. Evelyn Douek and Quinta Jurecic spoke to Nick Waters, the lead on Justice and Accountability at Bellingcat, one of the most prominent groups devoted to conducting these types of investigations. They talked about the crucial role played by open-source investigators in documenting the conflict in Syria—well before the war in Ukraine—and how the field has developed since its origins in the Arab Spring and the start of the Syrian Civil War. And Nick walked us through the mechanics of how open-source investigations actually happen, and how social media platforms have helped—and hindered—that work.
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As Russia’s brutal war in Ukraine continues, tech platforms like Facebook and Twitter have been key geopolitical players in the conflict. The Kremlin has banned those platforms and others as part of a sharp clampdown on freedoms within Russia. Meanwhile, these companies must decide what to do with state-funded Russian propaganda outlets like RT and Sputnik that have accounts on their platforms—and how best to moderate the flood of information, some of it gruesome or untrue, that’s appearing as users share material about the war.
This week on Arbiters of Truth, our podcast series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Alex Stamos, director of the Stanford Internet Observatory. They discussed how various platforms, from Twitter to TikTok and Telegram, are moderating the content coming out of Russia and Ukraine right now; the costs and benefits of Western companies pulling operations out of Russia during a period of increasing crackdown; and how the events of the last few weeks might shape our thinking about the nature and power of information operations.
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Almost immediately since he was banned from Twitter and Facebook in January 2021, Donald Trump has been promising the launch of a new, Trump-run platform to share his thoughts with the world. In February 2022, that network—Truth Social—finally launched. But it’s been a debacle from start to finish, with a lengthy waitlist and a glitchy website that awaits users who finally make it online.
Drew Harwell, who covers technology at the Washington Post, has been reporting on the less-than-smooth launch of Truth Social. This week on Arbiters of Truth, our podcast series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with him about who, exactly, this platform is for and who is running it. What explains the glitchy rollout? What’s the business plan … if there is one? And how does the platform fit into the ever-expanding universe of alternative social media sites for right-wing users?
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Over the last several weeks, Russian aggression toward Ukraine has escalated dramatically. Russian President Vladimir Putin announced on Feb. 21 that Russia would recognize the sovereignty of two breakaway regions in Ukraine’s east, Donetsk and Luhansk, whose years-long effort to secede from Ukraine has been engineered by Russia. Russian troops have entered eastern Ukraine as supposed “peacekeepers,” and the Russian military has taken up positions along a broad stretch of Ukraine’s border.
Along with the military dimensions of the crisis, there’s also the question of how various actors are using information to provoke or defuse violence. Russia has been spreading disinformation about supposed violence against ethnic Russians in Ukraine. The United States and its Western partners, meanwhile, have been releasing intelligence about Russia’s plans—and about Russian disinformation—at a rapid and maybe even unprecedented clip.
So today on Arbiters of Truth, our series on the online information ecosystem, we’re bringing you an episode about the role of truth and falsehoods in the Russian attack on Ukraine. Evelyn Douek and Quinta Jurecic spoke with Olga Lautman, a non-resident senior fellow at the Center for European Policy Analysis—who has been tracking Russian disinformation in Ukraine—and Shane Harris, a reporter at the Washington Post—who has been reporting on the crisis.
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Brandon Silverman is a former Facebook executive and founder of the data analytics tool CrowdTangle. Brandon joined Facebook in 2016 after the company acquired CrowdTangle, a startup designed to provide insight into what content is performing well on Facebook and Instagram, and he left in October 2021, in the midst of a debate over how much information the company should make public about its platform. As the New York Times described it, CrowdTangle “had increasingly become an irritant” to Facebook’s leadership “as it revealed the extent to which Facebook users engaged with hyperpartisan right-wing politics and misleading health information.”
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Brandon about what we mean when we talk about transparency from social media platforms and why that transparency matters. They also discussed his work with the Congress and other regulators to advise on what legislation ensuring more openness from platforms would look like—and why it’s so hard to draft regulation that works.
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The Joe Rogan Experience is perhaps the most popular podcast in the world—and it’s been at the center of a weeks-long controversy over COVID misinformation and content moderation. After Rogan invited on a guest who told falsehoods about the safety of COVID vaccines, outrage mounted toward Spotify, the podcasting and music streaming company that recently signed an exclusive deal with Rogan to distribute his show. Spotify came under pressure to intervene, as nearly 300 experts sent the company a letter demanding it take action, and musicians Neil Young and Joni Mitchell pulled their music from Spotify’s streaming service. And the controversy only seems to be growing.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Ashley Carman, a senior reporter at The Verge who writes the newsletter Hot Pod, covering the podcast and audio industry. She’s broken news on Spotify’s content guidelines and Spotify CEO’s Daniel Ek’s comments to the company’s staff, and we couldn’t think of a better person to talk to about this slow-moving disaster. How has Spotify responded to the complaints over Rogan, and what does that tell us about how the company is thinking about its responsibilities in curating content? What’s Ashley’s read on the state of content moderation in the podcast industry more broadly? And … is this debate even about content moderation at all?
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We talk a lot on this show about the responsibility of major tech platforms when it comes to content moderation. But what about problems the platforms can’t—or won’t—fix? Tracy Chou’s solution involves going around platforms entirely and creating tools that give power back to users to control their own experience. She’s the engineer behind Block Party, an app that allows Twitter users to protect themselves against online harassment and abuse. It’s a fine-tuned solution to a problem that a lot of Twitter users struggle with, especially women and particularly women of color.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Tracy about her work developing Block Party and how the persistent lack of diversity in Silicon Valley contributes to an environment where users have little protection against harassment. They also talked about what it’s like working with the platforms that Block Party and other apps like it are seeking to improve. And they discussed what content moderation problems these kinds of user-driven tools might help solve–and which they won’t.
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As we’ve discussed on the show, online advertisements are the shifting, unstable sand on which the contemporary internet is built. And one of the many, many ways in which the online ad ecosystem is confusing and opaque involves how advertisers can find their ads popping up alongside content they’d rather not be associated with—and, all too often, not having any idea how that happened.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke to Nandini Jammi and Claire Atkin of the Check My Ads Institute. Their goal is to serve as a watchdog for the ad industry, and they’ve just started a campaign to let companies know—and call them out—when their ads are showing up next to content published by far-right figures like Steve Bannon who supported the Jan. 6 insurrection. So what is it about the ads industry that makes things so opaque, even for the companies paying to have their ads appear online? What techniques do Claire and Nandini use to trace ad distribution? And how do advertisers usually respond when Check My Ads alerts them that they’re funding “brand unsafe” content?
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In December 2020, ten state attorneys general sued Google, alleging that the tech giant had created an illegal monopoly over online advertising. The lawsuit is ongoing, and just this January, new allegations in the states’ complaint were freshly unsealed: the states have accused Google of tinkering with its ad auctions to mislead publishers and advertisers and expand its own power in the marketplace. (Google told the Wall Street Journal that the complaint was “full of inaccuracies and lacks legal merit.”)
The complaint touches on a crucial debate about the online advertising industry: does it, well, work? This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Tim Hwang, Substack’s general counsel and the author of the book “Subprime Attention Crisis: Advertising and the Time Bomb at the Heart of the Internet.” Tim argues that online advertising, which underpins the structure of the internet as we know it today, is a house of cards—that advertisers aren’t nearly as good as they claim at monetizing our attention, even as they keep marketing it anyway. So how worried should we be about this structure collapsing? If ads can’t convince us to buy things, what does that mean about our understanding of the internet? And what other possibilities are there for designing a better online space?
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Valerie Wirtschafter and Chris Meserole, our friends at the Brookings Institution, recently published an analysis of how popular podcasters on the American right used their shows to spread the “big lie” that the 2020 election was stolen from Donald Trump. These are the same issues that led tech platforms to crack down on misinformation in the runup to the election—and yet, the question of whether podcast apps have a responsibility to moderate audio content on their platforms has largely flown under the radar.
Why is that? This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic talked through this puzzle with Valerie and Chris. They discussed their findings about podcasts and the “big lie,” why it’s so hard to detect misinformation in podcasting, and what we should expect when it comes to content moderation in podcasts going forward.
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One year ago, a violent mob broke into the U.S. Capitol during the certification of the electoral vote, aiming to overturn Joe Biden’s victory and keep Donald Trump in power as the president of the United States. The internet played a central role in the insurrection: Trump used Twitter to broadcast his falsehoods about the integrity of the election and gin up excitement over January 6, and rioters coordinated ahead of time on social media and posted pictures afterwards of the violence. In the wake of the riot, a crackdown by major social media platforms ended with Trump suspended or banned from Facebook, Twitter and other outlets.
So how have platforms been dealing with content moderation issues in the shadow of the insurrection? This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic sat down for a discussion with Lawfare managing editor Jacob Schulz. To frame their conversation, they looked to the recent Twitter ban and Facebook suspension of Representative Marjorie Taylor Greene—which took place almost exactly a year after Trump’s ban.
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In 2018, a group of academics and free expression advocates convened in Santa Clara, California, for a workshop. They emerged with the Santa Clara Principles on Transparency and Accountability in Content Moderation—a high level list of procedural steps that social media companies should take when making decisions about the content on their services. The principles quickly became influential, earning the endorsement of a number of major technology companies like Facebook.
Three years later, a second, more detailed edition of the principles has just been released—the product of a broader consultation process. So what’s changed? This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with David Greene, senior staff attorney and civil liberties director at the Electronic Frontier Foundation. At EFF, he’s been centrally involved in the creation of version 2.0 of the principles. They talked about what motivated the effort to put together a new edition and what role he sees the principles playing in the conversation around content moderation. And they discussed amicus briefs that EFF has filed in the ongoing litigation over social media regulation laws passed by Texas and Florida.
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On this show, we’ve discussed no end of proposals for how to regulate online platforms. But there’s something many of those proposals are missing: data about how the platforms actually work. Now, there’s legislation in Congress that aims to change that. The Platform Accountability and Transparency Act, sponsored by Senators Chris Coons, Rob Portman and Amy Klobuchar, would create a process through which academic researchers could gain access to information about the operation of these platforms—peering under the hood to see what’s actually happening in our online ecosystems, and perhaps how they could be improved.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with the man who drafted the original version of this legislation—Nate Persily, the James B. McClatchy Professor of Law at Stanford Law School. He’s been hard at work on the draft bill, which he finally published this October. And he collaborated with Coons, Portman and Klobuchar to work his ideas into the Platform Accountability and Transparency Act. They talked about how Nate’s proposal would work, why researcher access to data is so important and what the prospects are for lasting reforms like this out of Congress.
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This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with some of the people behind the app that, by this point in the pandemic, you’re probably sick of: Zoom. Quinta and Evelyn sat down with Josh Kallmer, Zoom’s head of global public policy and government relations, and Josh Parecki, Zoom’s associate general counsel and head of trust and safety.
Most of us have used Zoom regularly over the last few years thanks to COVID-19, but while you’re likely familiar with the platform as a mechanism for work meetings and virtual happy hours, you may not have thought about it in the context of content moderation. Josh and Josh explained the kinds of content moderation issues they grapple with in their roles at Zoom, how their moderation and user appeals process works, and why Zoom doesn’t think of itself like a phone line or a mail carrier, services that are almost entirely hands-off when it comes to the content they carry.
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For Thanksgiving, we’re bringing you something a little different—an episode of Rational Security, our light, conversational show about national security and related topics. This week, Alan, Quinta and Scott were joined by special guest, Quinta's co-host of the Arbiters of Truth series on the Lawfare podcast feed Evelyn Douek! They sat down to discuss:
—“Getting Rittenhoused”: A jury recently acquitted 17-year-old Kyle Rittenhouse of murder charges for shooting two men in what he claimed was self-defense during last summer’s unrest. What does his trial and its aftermath tell us about the intersection of politics with our criminal justice system?
— “Now That’s a Power Serve”: A global pressure campaign by professional tennis players has forced Chinese officials to disclose the location of Chinese tennis player Peng Shuai, who disappeared after publicly accusing a former senior official of sexual assault. Is this a new model for dealing with Chinese human rights abuses?
— “Duck Say Quack and Fish Go Blub—But What Did Fox Say?”: Two prominent conservative commentators have resigned from Fox News over its release of a Tucker Carlson film that they say spreads misinformation and promotes violence. Will this be enough to force the network to curb its behavior?
For object lessons, Quinta endorsed her favorite pie dough recipe. Alan in turn made an unorthodox recommendation of what to put in that dough: sweet potato pie. Scott encouraged listeners to follow up that big meal with a cup of coffee, made on his beloved Aeropress with a Prismo filter attachment. And if that doesn't work, Evelyn suggested folks tuck in for a nap with her favorite weighted blanket from Bearaby.
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It’s been roughly a year since the Facebook Oversight Board opened its doors for business—and while you may mostly remember the Board from its decision on Donald Trump’s suspension from Facebook, but there’s been a lot going on since then. So we thought it was a good time to check in on how this experiment in platform governance is faring. In October, the Board released its first transparency report, and Facebook—now Meta—has published its own update on how it’s been responding to the Board’s decisions and recommendations. Meanwhile, Lawfare is keeping track of developments on our Facebook Oversight Board Blog, run by the inimitable Tia Sewell.
On this episode of Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic talked about what the data shows about what cases the Board is taking, how the Board’s role seems to be evolving, and, of course, whether we’re going to have to start calling this the Meta Oversight Board, thanks to Facebook’s name change.
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There’s been a lot of news recently about Facebook, and a lot of that news has focused on the frustration of employees assigned to the platform’s civic integrity team or other corners of the company focused on ensuring user trust and safety. If you read reporting on the documents leaked by Facebook whistleblower Frances Haugen, you’ll see again and again how these Facebook employees raised concerns about the platform and proposed solutions only to be shot down by executives.
That’s why it’s an interesting time to talk to two former Facebook employees who both worked on the platform’s civic integrity team. This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Sahar Massachi and Jeff Allen, who recently unveiled a new project, the Integrity Institute, aimed at building better social media. The goal is to bring the expertise of current and former tech employees to inform the ongoing discussion around if and how to regulate big social media platforms. They dug into the details of what they feel the Institute can add to the conversation, the nitty-gritty of some of the proposals around transparency and algorithms that the Institute has already set out, and what the mood is among people who work in platform integrity right now.
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This week on Arbiters of Truth, our series on the online information ecosystem, we’re talking about a subject that doesn’t come up much on the Lawfare Podcast: the Securities and Exchange Commission. Facebook whistleblower Frances Haugen has made waves with her congressional testimony and the many damaging news stories being reported about Facebook based on the documents she released. But before these documents became the Facebook Papers, Haugen also handed them to the SEC as part of a whistleblower complaint against the company. So, we thought we should dig into what that actually means.
What is the likelihood that Haugen’s SEC filings turn into an investigation into the company? Should Facebook be worried? Evelyn Douek and Quinta Jurecic discussed these questions with Jacob Frenkel, who spent years at the SEC and is now the chair of government investigations and securities enforcement at the law firm Dickinson Wright. He explained how to understand the SEC’s role in cases like these, why whistleblowers like Haugen file complaints with the SEC, and why he thinks it’s unlikely that the agency will investigate Facebook based on Haugen’s disclosures.
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On this week’s episode of Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Nick Pickles, Twitter's senior director for global public policy strategy, development and partnerships. They discussed a new paper just released by Twitter, “Protecting the Open Internet: Regulatory Principles for Policy Makers”—which sketches out, in broad strokes, the company’s vision for what global technology policy should look like. The paper discusses a range of issues, from transparency to everyone’s favorite new topic, algorithms.
As a platform that’s often mentioned in the same breath as Google and Facebook, but is far smaller—with hundreds of millions of users rather than billions—Twitter stands at an interesting place in the social media landscape. How does Twitter define the “open internet,” exactly? How much guidance is the company actually giving to policymakers? And, what does the director of global public policy strategy do all day?
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Facebook whistleblower Frances Haugen’s recent testimony before Congress has set in motion a renewed cycle of outrage over the company’s practices—and a renewed round of discussion around what, if anything, Congress should do to rein Facebook in. But how workable are these proposals, really?
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Jeff Kosseff, an associate professor of cybersecurity law at the United States Naval Academy, and the guy that has literally written not just the book on this, but two of them. He is the author of “The Twenty-Six Words That Created the Internet,” a book about Section 230, and he has another book coming out next year about First Amendment protections for anonymous speech, titled “The United States of Anonymous.” So Jeff is very well positioned to evaluate recent suggestions that Facebook should, for example, limit the ability of young people to create what users call Finstas, a second, secret Instagram account for a close circle of friends—or Haugen’s suggestion that the government should regulate how Facebook amplifies certain content through its algorithms. Jeff discussed the importance of online anonymity, the danger of skipping past the First Amendment when proposing tech reforms, and why he thinks that Section 230 reform has become unavoidable … even if that reform might not make any legal or policy sense.
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In the last few weeks, the Russian government has been turning up the heat on tech platforms in an escalation of its long-standing efforts to bring the internet under its control. First, Russia forced Apple and Google to remove an app from their app stores that would have helped voters select non-Kremlin-backed candidates in the country’s recent parliamentary elections. Then, the government threatened to block YouTube within Russia if the platform refused to reinstate two German-language channels run by the state-backed outlet RT. And after we recorded this podcast, the Russian government announced that it would fine Facebook for not being quick enough in removing content that Russia identified as illegal.
What’s driving this latest offensive, and what does it mean for the future of the Russian internet? This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Alina Polyakova, the president and CEO of the Center for European Policy Analysis, and Anastasiia Zlobina, the coordinator for Europe and Central Asia at Human Rights Watch. They explained what this crackdown means for social media platforms whose Russian employees might soon be at risk, the legal structures behind the Russian government’s actions and what’s motivating the Kremlin to extend its control over the internet.
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Just two days ago, on September 28, CNN announced that it was turning off access to its Facebook pages in Australia. Why would the network cut off Facebook users Down Under?
It’s not a protest of Facebook or… Australians. CNN’s move was prompted by a recent ruling by the High Court of Australia in Fairfax Media and Voller, which held that media companies can be held liable for defamatory statements made by third parties in the comments on their public pages, even if they didn’t know about them. This is a pretty extraordinary expansion of potential liability for organizations that run public pages with a lot of engagement.
On this week’s episode of Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with David Rolph, a professor at the University
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Today, we’re bringing you another episode of Arbiters of Truth, our series on the online information ecosystem. We’ll be talking about “The Facebook Files”—a series of stories by the Wall Street Journal about Facebook’s failures to mitigate harms on its platform. There’s a lot of critical reporting about Facebook out there, but what makes the Journal’s series different is that it’s based on documents from within the company itself—memos from Facebook researchers, identifying problems based on hard data, proposing solutions that Facebook leadership then fails or refuses to implement and contradicts in public statements. One memo literally says, “We are not actually doing what we say we do publicly.”
To discuss the Journal’s reporting, Evelyn Douek and Quinta Jurecic spoke with Jeff Horwitz, a technology reporter at the paper who obtained the leaked documents and led the team reporting the Facebook Files. What was it like working on the series? What's his response to Facebook's pushback? And why is there so much discontent within the company?
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Today, we’re bringing you another episode of Arbiters of Truth, our series on the online information ecosystem.
In a 2018 Senate hearing, Facebook CEO Mark Zuckerberg responded to a question about how his company makes money with a line that quickly became famous: “Senator, we sell ads.” And indeed, when you open up your Facebook page—or most other pages on the internet—you’ll find advertisements of all sorts following you around. Sometimes they’re things you might really be interested in buying, even if you’ve never heard of them before—tailored to your interests with spooky accuracy. Other times, they’re redundant or just … weird. Like the aid for a pair of strange plaid pajamas with a onesie-style flap on the bottom that briefly took over the internet in December 2020.
Shoshana Wodinsky, a staff reporter at Gizmodo, wrote a great piece explaining how exactly those onesie pajamas made their way to so many people’s screens. She’s one of very few reporters covering the business of online advertisements outside industry publications—so Evelyn Douek and Quinta Jurecic spoke to her this week about what it’s like reporting on ads. How exactly does ad technology work? Why is it that the ad ecosystem gets so little public attention, even as it undergirds the internet as we know it? And what’s the connection between online ads and content moderation?
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Let’s say you’re a freedom-loving American fed up with Big Tech’s effort to censor your posts. Where can you take your business? One option is Parler—the social media platform that became notorious for its use by the Capitol rioters. Another is Gettr—a new site started by former Trump aide Jason Miller.
Unfortunately, both platforms have problems. They don’t work very well. They might leak your personal data. They’re full of spam. And they seem less than concerned about hosting some of the internet’s worst illegal content. Can it be that some content moderation is necessary after all?
Today, we’re bringing you another episode of our Arbiters of Truth series on the online information ecosystem. Evelyn Douek and Quinta Jurecic spoke with David Thiel, the big data architect and chief technical officer of the Stanford Internet Observatory. With his colleagues at Stanford, David has put together reports on the inner workings of both Parler and Gettr. They talked about how these websites work (and don’t), the strange contours of what both platforms are and aren’t willing to moderate, and what we should expect from the odd world of “alt-tech.”
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This week on our Arbiters of Truth series on our online information ecosystem, we’re going to be talking about … disinformation! What else? It’s everywhere. It’s ruining society. It’s the subject of endless academic articles, news reports, opinion columns, and, well, podcasts.
Welcome to what BuzzFeed News reporter Joe Bernstein has termed “Big Disinformation.” In a provocative essay in the September issue of Harper’s Magazine, he argues that anxiety over bad information has become a cultural juggernaut that draws in far more attention and funding than the problem really merits—and that the intellectual foundations of that juggernaut are, to a large extent, built on sand.
Joe joined Evelyn Douek and Quinta Jurecic to discuss his article and the response to it among researchers and reporters who work in the field. Joe explained his argument and described what it feels like to be unexpectedly cited by Facebook PR. What led him to essentially drop a bomb into an entire discipline? What does his critique mean for how we think about the role of platforms in American society right now? And … is he right?
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When the Taliban seized power following the U.S. withdrawal from Afghanistan this month, major platforms like Facebook and Twitter faced a quandary. What should they do with accounts and content belonging to the fundamentalist insurgency that was suddenly running a country? Should they treat the Taliban as the Afghan government and let them post, or should they remove Taliban content under U.S. sanctions law?
If you’re coming at this from the tech sphere, you may have been seeing conversation in recent weeks about how this has raised new and difficult issues for platforms thrust into the center of geopolitics by questions of what to do about Taliban accounts. But, how new are these problems, really? On this week’s episode of our Arbiters of Truth series on our online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Scott R. Anderson, a senior editor at Lawfare and a fellow at the Brookings Institution, whom you might have heard on some other Lawfare podcasts about Afghanistan in recent weeks. They talked about the problems of recognition and sanctions law that platforms are now running into—and they debated whether or not the platforms are navigating uncharted territory, or whether they’re dealing with the same problems that other institutions, like banks, have long grappled with.
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In October 2020, Facebook sent a cease and desist letter to two New York University researchers collecting data on the ads Facebook hosts on its platform, arguing that the researchers were breaching the company’s terms of service. The researchers disagreed and kept up with their work. On August 3, after months of failed negotiations, Facebook shut off access to their accounts—an aggressive move that journalists and scholars denounced as an effort by the company to shield itself from transparency.
For this week’s episode of our Arbiters of Truth series on our online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Alex Abdo, the litigation director at the Knight First Amendment Institute at Columbia University (where, full disclosure, Evelyn will soon join as a senior research fellow). The Knight Institute is providing legal representation to the two NYU researchers, Laura Edelson and Damon McCoy—and Alex walked us through what exactly is happening here. Why did Facebook ban Edelson and McCoy’s accounts, and what does their research tool, Ad Observer, do? What’s the state of the law, and is there any merit to Facebook’s claims that its hands are tied? And what does this mean for the future of research and journalism on Facebook?
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We live in the Disinformation Age. The internet has revolutionized our information ecosystem and caused disruption totally unprecedented in human history, and democracy may not survive. ... Just like it didn’t survive the television, radio, telegram and printing press before it. Right?
When it comes to talking about the internet, all too often history is either completely ignored with bold claims about how nothing like this has ever happened before—or it’s invoked with simple analogies to historical events without acknowledging their very different contexts. As usual, the real answer is more complicated: talking about history can inform our understanding of the dilemmas we face today, but it rarely provides a clear answer one way or another to contemporary problems. This week on our Arbiters of Truth series on our online information ecosystem, Quinta Jurecic spoke with Heidi Tworek, an associate professor at the School of Public Policy and Global Affairs and History at the University of British Columbia. In a recent essay, she made the case for how a nuanced view of history can better inform ongoing conversations around how to approach disinformation and misinformation. So how do current discussions around disinformation leave out or misinterpret history? What’s the difference between a useful historical comparison and a bad one? And why should policymakers care?
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There have been a thousand hot takes about the Facebook Oversight Board, the Supreme Court-like thing Facebook set up to oversee its content moderation. The Board generated so much press coverage when it handed down its decision on Donald Trump’s account that Kaitlyn Tiffany at The Atlantic called the whole circus “like Shark Week, but less scenic.” Everyone weighed in, from Board Members, to lawmakers, academics, critics and even Lawfare podcast hosts. But there’s a group we haven’t heard much from: the people at Facebook who are actually responsible for sending cases to the Board and responding to the Board’s policy recommendations. Everyone focuses on the Board Members, but the people at Facebook are the ones that can make the Board experiment actually translate into change—or not. So this week for our Arbiters of Truth series on our online information environment, in light of Facebook’s first quarterly update on the Board, Evelyn Douek talked with Jennifer Broxmeyer and Rachel Lambert, both of whom work at Facebook on Facebook’s side of the Oversight Board experiment. What do they think of the first six or so months of the Oversight Board’s work? How do they grade their own efforts? Why is their mark different from Evelyn’s? And, will the Oversight Board get jurisdiction over the metaverse?
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The attempted insurrection on January 6 is back in the headlines. This week, the House select committee investigating the Capitol riot began its work with its very first hearing. So for our Arbiters of Truth series on our online information environment, Evelyn Douek interviewed Quinta Jurecic about social media’s role in warning of the riot. Specifically, they talked about an essay Quinta wrote in Lawfare on the FBI’s failure to examine social media posts announcing plans to storm the Capitol—and how FBI Director Christopher Wray’s explanations don’t hold water.
So why does Quinta think Wray has been misleading in his answers to Congress on why the FBI didn’t review those posts from soon-to-be-rioters? What about the First Amendment issues raised by the U.S. government refreshing your Twitter feed? What role is social media playing in the Jan. 6 prosecutions—and what does that say about how tech companies should preserve online evidence of wrongdoing, rather than just taking it down?
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This week we're bringing you the breakdown of the heavyweight bout of the century—a battle over vaccine misinformation. In the left corner we have the White House. Known for its impressive arsenal and bully pulpit, this week it asked for the fight and came out swinging with claims that Facebook is a killer—and not in a good way. In the right corner we have Facebook, known for its ability to just keep taking punches while continuing to grace our screens and rake in the cash. The company has hit back with gusto, saying that Facebook has actually helped people learn the facts on vaccines. Period. Will either of them land a knockout blow? Is this just the first round of many match ups?
On this episode of our Arbiters of Truth series on our online information ecosystem, we devote the conversation to the latest slugfest between Facebook and the White House. Evelyn Douek and Quinta Jurecic spoke with Renee DiResta, the research manager at the Stanford Internet Observatory, and Brendan Nyhan, professor of government at Dartmouth College, both of whom have been working on questions of online health misinformation. Let’s get ready to rumble.
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On May 24, Florida Governor Ron DeSantis signed into law a bill designed to limit how social media platforms can moderate content. Technology companies, predictably, sued—and on June 30, Judge Robert Hinkle of the U.S. District Court for the Northern District of Florida granted a preliminary injunction against the law.
The legislation, which purported to end “censorship” online by “big tech,” received a lot of commentary and a great deal of mockery from academics and journalists. Among other things, it included an exemption for companies that operate theme parks. But Alan Rozenshtein argues in a piece for Lawfare that though the law may be poorly written, the issues raised by the litigation are worth taking seriously. This week on our Arbiters of Truth miniseries on our online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Alan—an associate professor of law at the University of Minnesota Law School and a senior editor at Lawfare—about the Florida legislation.
What exactly would the law have done, anyway? Why does Alan think the judge underplays the potential First Amendment considerations raised by private companies exerting control over huge swaths of the online public sphere? And what’s with the theme park stuff?
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The news business in America is in crisis. Between 2008 and 2019, newspapers in the U.S. lost half of their newsroom employees. Journalism jobs cut during the pandemic number in the tens of thousands. Local news is suffering the most, with cutbacks across the country and many communities left without a reliable source of information for what’s going on in their area.
Why is this a crisis not just for journalists, but also for democracy?
In today’s episode of our Arbiters of Truth series on the online information ecosystem, Evelyn Douek and Quinta Jurecic turn to that question with Martha Minow, the 300th Anniversary University Professor at Harvard Law School. She’s written a new book, titled “Saving the News: Why the Constitution Calls for Government Action to Protect Freedom of Speech.” How should we understand the crisis facing American newsrooms? How has the U.S. government historically used its power to create a hospitable environment for news--and how should that history shape our understanding of what interventions are possible today? And what role does the First Amendment play in all this?
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This week on Arbiters of Truth, our podcast on our online information ecosystem, Evelyn Douek and Quinta Jurecic bring you an episode they’ve wanted to record for a while: a conversation with Nathaniel Gleicher, the head of security policy at Facebook. He runs the corner of Facebook that focuses on identifying and tackling threats aimed at the platform, including information operations.
They discussed a new report released by Nathaniel’s team on “The State of Influence Operations 2017-2020.” What kinds of trends is Facebook seeing? What is Nathaniel’s response to reports that Facebook is slower to act in taking down dangerous content outside the U.S.? What about the argument that Facebook is designed to encourage circulation of exactly the kind of incendiary content that Nathaniel is trying to get rid of?
And, of course, they argued over Facebook’s use of the term “coordinated inauthentic behavior” to describe what Nathaniel argues is a particularly troubling type of influence operation. How does Facebook define it? Does it mean what you think it means?
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This week on Arbiters of Truth, our podcast on our online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Camille François, the chief innovation officer at Graphika, about a new report released by her team earlier this month on an apparent Russian influence operation aimed at so-called “alt-tech” platforms, like Gab and Parler. A group linked to the Russian Internet Research Agency “troll farm” has been posting far-right memes and content on these platforms over the last year. But how effective has their effort really been? What does the relatively small scale of the operation tell us about how foreign interference has changed in the last four years? Has the media’s—and the public’s—understanding of information operations caught up to that changing picture?
One note: Camille references the “ABC framework” for understanding information operations. That’s referring to a framework she developed where operations can be understood along three vectors: manipulative actors, deceptive behavior and harmful content.
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TikTok has rapidly become one of the most popular apps for teenagers across the world for dancing, lip-syncing and sharing details about their lives. But if you cast your mind back to last year—specifically, August 2020—you may recall that the app’s future in the United States suddenly fell into doubt. The Trump administration began arguing that the app’s ownership by the Chinese company ByteDance raised problems of national security for the United States. ByteDance was ordered to divest from TikTok, and the app, along with the popular China-based chat app WeChat, faced U.S. sanctions.
But you might have noticed that your teenager is still making TikTok videos. And President Biden issued his own executive order last week revoking Trump’s sanctions. So, what on earth is happening?
On this week’s episode of our Arbiters of Truth series on our online information ecosystem, Evelyn Douek and Quinta Jurecic spoke to Bobby Chesney, Lawfare co-founder and Charles I. Francis Professor in Law at the University of Texas School of Law, about what’s happened to TikTok over the past year. Bobby brought us up to speed with the Trump administration’s offensive on TikTok, why the app has survived so far and why TikTok shouldn’t breathe easy just yet about Biden’s executive order.
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If you’ve listened to this show, you've probably read a fair number of news stories—and maybe even listened to some podcast episodes—about the Facebook Oversight Board’s recent ruling on the platform’s decision to ban President Trump’s account. The board temporarily allowed Facebook to keep Trump off the platform, but criticized the slapdash way Facebook made that call and provided a long list of recommendations for Facebook to respond to.
Well, now Facebook has responded—announcing that it will ban Trump from the platform for two years. And though the response hasn’t gotten as much coverage as the initial ruling, it’s arguably more important for what it says about both Facebook and the Facebook Oversight Board’s role in the future of content moderation.
This week on the Lawfare Podcast's Arbiters of Truth series on our online information ecosystem, Quinta Jurecic interviewed Lawfare managing editor Jacob Schulz and Arbiters of Truth co-host Evelyn Douek about Facebook’s response to the board. What did Facebook say in addition to its two-year Trump ban? Why is Evelyn grumpy about it? And what’s next for Facebook, the Oversight Board and Trump himself?
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Way back at the beginning of the Arbiters of Truth podcast series on our online information ecosystem, Evelyn Douek and Quinta Jurecic invited David Kaye to talk about international human rights law (IHRL) and content moderation. David is a clinical professor of law at the University of California, Irvine, and when he was first on the show, he was also the United Nations Special Rapporteur on freedom of expression. It’s been a year and a half since then, and in the intervening time, David’s vision of IHRL as a guiding force for content moderation has become mainstream. So Quinta and Evelyn asked him back on to discuss the increasingly important role played by IHRL in content moderation—and what it really means in practice. They also talked about the rise of digital authoritarianism around the world and what international law and leading democracies can do about it.
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In March 2019, a shooter carried out two mass killings at mosques in Christchurch, New Zealand, livestreaming the first shooting on Facebook. Two months later, New Zealand Prime Minister Jacinda Ardern and French President Emmanuel Macron convened the Christchurch Call—a commitment joined by both governments and technology companies “to eliminate terrorist and violent extremist content online.”
It’s now been two years since the Christchurch Call. To discuss those years and what comes next, Evelyn Douek and Quinta Jurecic of the Arbiters of Truth series of the Lawfare Podcast spoke with Dia Kayyali, who serves as a co-chair of the Advisory Network to the Christchurch Call, a group of civil society organizations that work to ensure that the signatories to the Call consider a more diverse range of expertise and perspectives when implementing its commitments. Dia is a long-time digital rights activist and the associate director for advocacy at Mnemonic, an organization that works to preserve online documentation of human rights abuses. What has their experience been like as a voice for civil society in these conversations around the Call? What should we make of the recent decision by the Biden administration to sign the United States on to the call? And what are the risks of potentially over-aggressive moderation in an effort to take down “terrorist” content?
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The wait is over. Four months after Facebook indefinitely banned Donald Trump from its platform following the Capitol riot, the Facebook Oversight Board—the platform’s self-appointed quasi-court—has weighed in on whether or not it was permissible for Facebook to do so. And the answer is ... complicated. Mark Zuckerberg can still keep Trump off his platform for now, but the board says that Facebook must review its policies and make a final decision about the former president’s fate within six months.
To discuss the decision, Lawfare Editor-in-Chief Benjamin Wittes hosted a special episode of Arbiters of Truth, our Lawfare Podcast miniseries on our online information ecosystem. He sat down with Evelyn Douek, Quinta Jurecic and Lawfare Deputy Managing Editor Jacob Schulz for a conversation about the Oversight Board’s ruling. Did the Oversight Board make the right call? What might the mood be like in Facebook headquarters right now? What about Twitter’s? And is this decision really the Oversight Board’s Marbury v. Madison moment?
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Odds are, you probably haven’t heard of the Israeli government’s “Cyber Unit,” but it’s worth paying attention to whether or not you live in Israel and the Palestinian territories. It’s an entity that, among other things, reaches out to major online platforms like Facebook and Twitter with requests that the platforms remove content. It’s one of a number of such agencies around the globe, which are known as Internet Referral Units. Earlier in April, the Israeli Supreme Court gave a green light to the unit’s activities, rejecting a legal challenge that charged the unit with infringing on constitutional rights.
This week on Arbiters of Truth, the Lawfare Podcast’s miniseries on our online information ecosystem, Evelyn Douek and Quinta Jurecic talked to Fady Khoury and Rabea Eghbariah, who were part of the legal team that challenged the Cyber Unit’s work on behalf of Adalah, the Legal Center for Arab and Minority Rights in Israel. Why do they—and many other human rights activists–find Internet Referral Units so troubling, and why do governments like the units so much? Why did the Israeli Supreme Court disagree with Fady and Rabea’s challenge to the unit’s activities? And what does the Court’s decision say about the developing relationship between countries’ legal systems and platform content moderation systems?
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This week on Arbiters of Truth, the Lawfare Podcast’s miniseries on our online information ecosystem, Evelyn Douek and Quinta Jurecic talked to Sean Li, who until recently was the head of Trust and Safety at Discord. Discord is experiencing phenomenal growth and is an established player in a space that is the new hot thing: audio social media. And as the head of Trust and Safety, Sean was responsible for running the team that mitigates all the bad stuff that happens on a platform.
Evelyn and Quinta asked Sean what it’s like to have that kind of power—to be the eponymous “arbiter of truth” of a slice of the internet. They also discussed what makes content moderation of live audio content different from the kind we normally talk about—namely, text-based platforms. As almost every social media platform is trying to get into audio, what should they be prepared for?
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This week on Arbiters of Truth, the Lawfare Podcast’s miniseries on our online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Jameel Jaffer and Ramya Krishnan of the Knight First Amendment Institute.
What do facial recognition software and President Trump’s erstwhile Twitter habits have in common? They both implicate the First Amendment—and hint at how old doctrines struggle to adapt to new technologies.
Evelyn and Quinta talked to Jameel and Ramya about the long-running lawsuit by the Knight Foundation over whether it violates the First Amendment for the president to block people on Twitter—a lawsuit that the Supreme Court just ended. They also asked Ramya and Jameel about the controversial facial recognition startup Clearview AI, in light of recent reporting showing just how much law enforcement uses that technology. Clearview is now confronting multiple lawsuits on the grounds that the company’s practices violate privacy laws, and its defense is that its activities are protected by the First Amendment. These cases don’t neatly fit into existing First Amendment categories, so Evelyn and Quinta asked Jameel and Ramya about the possible paths the law might take to adjust to the digital age.
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If you’re listening to this podcast, the odds are that you’ve heard a lot about QAnon recently—and you might even have read some alarming reporting about how belief in the conspiracy theory is on the rise. But is it really?
This week on Arbiters of Truth, the Lawfare Podcast’s miniseries on our online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Joseph Uscinski, an associate professor of political science at the University of Miami who studies conspiracy theories. He explained why conspiracy theories in America aren’t actually at a new apex, what kinds of people are drawn to ideas like QAnon and what role—if any—social media platforms like Facebook and Twitter should have in limiting the spread of conspiracy theories.
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This week on Arbiters of Truth, the Lawfare Podcast’s miniseries on our online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Issie Lapowsky, a senior reporter at the tech journalism publication Protocol. They discussed last week’s hearing before the House Energy and Commerce Committee with the CEOs of Facebook, Google and Twitter—the first time the companies had been called to testify on the Hill after the Capitol riot, which focused public attention on the content moderation policies of tech platforms when it comes to domestic extremism. The hearing produced some interesting takeaways, but also a lot of moments when the CEOs were awkwardly forced to answer complicated questions with a simple "yes" or "no" answer.
They also discussed Issie’s reporting on how tech companies have struggled to figure out how to address far-right extremism in the United States as opposed to Islamist extremism. And they talked about Section 230 reform and what it’s like reporting on the tech space.
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This week on Arbiters of Truth, Evelyn Douek and Quinta Jurecic sat down with Brendan Nyhan to discuss the crucial platform that often seems to slip under the radar in discussions of mis- and disinformation: YouTube.
Brendan is a professor of government at Dartmouth College, who has just co-authored a report with the Anti-Defamation League on “Exposure to Alternative and Extremist Content on YouTube.” There’s a common conception that YouTube acts as a radicalization engine, pushing viewers from mainstream content to increasingly radical material. But Brendan and his coauthors found a somewhat different story: YouTube may not funnel all viewers toward extreme content, but it does reliably recommend that content to users who are already viewing it. They discussed his findings and how we should understand the role that YouTube plays in the information ecosystem.
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On this episode of Arbiters of Truth, Lawfare’s miniseries on disinformation and misinformation, Evelyn Douek and Quinta Jurecic spoke with Ben Smith, media columnist for the New York Times and former editor-in-chief of BuzzFeed News. Ben spends a lot of time thinking and writing about the gatekeepers who hold the power to shape our public sphere. At BuzzFeed, he capitalized on the way the rise of the internet allowed upstarts to work around the Old Gatekeepers, the legacy media organizations; now, at the Times, he’s one of them. But there are also the other New Gatekeepers: the Platforms, flailing around as much as the rest of us in trying to make sense of the role they’ve found themselves in. So what does Ben think about the current state of the media ecosystem and where it's headed? And why, in his view, was February 26, 2015—almost exactly 6 years ago—the last good day on the internet?
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On this episode of Arbiters of Truth, Lawfare’s miniseries on disinformation and misinformation, Quinta Jurecic sat down with Lawfare’s deputy managing editor Jacob Schulz, and Jordan Schneider, host of the ChinaTalk podcast, to talk about Substack. The newsletter service is the new cool thing in the journalism world—and, like any newly popular online service, it is already running into questions around content moderation.
Jacob wrote about Substack’s content moderation policy earlier this month, and Jordan uses Substack to send out his ChinaTalk newsletter, so he filled us in on the platform’s nuts and bolts. Why is Substack so popular right now, anyway? Does it help writers step outside the unhealthy dynamics that help spread disinformation and discontent on social media, or does it just play into those dynamics further? And what might the platform’s content moderation policies leave to be desired?
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During his inaugural address yesterday, President Biden spoke about the subject of this podcast: disinformation. “There is truth and there are lies,” Biden said, “lies told for power and for profit.” And he asked Americans to unify rather than “turn inward” against those “who don't get their news from the same sources you do.”
But in an era of QAnon and pandemic disinformation, how will that unification be possible? The day before the inauguration, Evelyn Douek and Quinta Jurecic spoke with Kate Starbird, an associate professor of Human Centered Design & Engineering at the University of Washington, for this first episode of Lawfare's Arbiters of Truth miniseries under the Biden administration. Kate last came on the podcast in March 2020 to discuss disinformation and misinformation around the coronavirus, and she has had a long year since then researching online ecosystems around the pandemic and supposed voter fraud. And the Capitol riot on January 6 threw all this into sharp relief, as the things that Kate studies every day boiled over into mainstream consciousness with a vengeance. Evelyn and Quinta spoke with Kate about what led up to the riot, what the disinformation landscape looks like now and what kind of work will be required to move forward.
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Yesterday, January 13, the House of Representatives impeached President Trump a second time for encouraging the violent riot in the Capitol Building on January 6. And yet, the impeachment is probably less of a crushing blow to the president than something else that’s happened in recent days: the loss of his Twitter account.
After a few very eventful weeks, Lawfare's Arbiters of Truth series on disinformation is back. Evelyn Douek and Quinta Jurecic spoke with Jonathan Zittrain, the George Bemis Professor of International Law at Harvard Law School, about the decision by Twitter, Facebook and a whole host of other platforms to ban the president in the wake of the Capitol riot. Jonathan, Evelyn and Quinta take a step back and situate what’s happening within the broader story of internet governance. They talked about how to understand the bans in the context of the internet’s now not-so-brief history, how platforms make these decisions and, of course, Section 230 of the Communications Decency Act.
Listeners might also be interested in Zittrain's February 2020 Tanner Lecture, "Between Suffocation and Abdication: Three Eras of Governing Digital Platforms," which touches on some of the same ideas discussed in the podcast.
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On this episode of Lawfare's Arbiters of Truth series on platforms and disinformation, Quinta Jurecic spoke with Alina Polyakova and Ambassador Daniel Fried, the former U.S. ambassador to Poland and the Weiser Family Distinguished Fellow at the Atlantic Council. The two have a new paper out on “Democratic Offense Against Disinformation,” published by the Atlantic Council and the Center for European Policy Analysis. They have written previously on how democracies can defend themselves against disinformation and misinformation from abroad, but this time, they turned their attention to what it would mean for democracies to take the initiative against foreign purveyors of disinformation, rather than just playing defense.
So how effective are democracies at countering disinformation? What tools are available if they want to play offense? And is it even possible to do so without borrowing tactics from the same authoritarian regimes that democracies seek to counter?
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On this episode of Lawfare's Arbiters of Truth series on platforms and disinformation, Evelyn Douek and Quinta Jurecic spoke with Nick Rasmussen, the Executive Director of the Global Internet Forum to Counter Terrorism (also known as GIFCT). The GIFCT is an organization working to facilitate cross-industry efforts to counter the spread of terrorist and violent extremist content online. It was founded in 2017 by four platforms, but is now transitioning to a new life as an independent organization, which Nick is heading up.
Online violent extremism is one of the most difficult problems of the internet age, and collaboration between companies and governments may be the only way to effectively tackle it. But how can the GIFCT balance this with the need to respect legitimate free speech concerns? How is Nick thinking about the transparency and accountability problems that such collaboration might exacerbate? And why might the GIFCT be one of the most important institutions for the future of online free speech?
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On this episode of Lawfare's Arbiters of Truth series on disinformation, Alina Polyakova and Quinta Jurecic spoke with Janine Zacharia, the Carlos Kelly McClatchy Lecturer in Stanford’s Department of Communication, and Andrew Grotto, director of the Program on Geopolitics, Technology and Governance and the William J. Perry International Security Fellow at Stanford’s Cyber Policy Center.
In 2016, a key part of the Russian influence campaign involved the hacking and leaking of emails belonging to the Democratic Party and Clinton campaign chairman John Podesta. Journalists at mainstream news outlets rushed to write up the emails without giving adequate context to how they had been obtained.
So how can the press avoid a similar disaster in 2020? Zacharia and Grotto teamed up in recent months to write a playbook for reporters facing the dilemma of writing about hacked material or disinformation without participating in a disinformation campaign. (They’ve also written an article on the subject for Lawfare.) They spoke with Alina and Quinta about their recommendations for reporters, what the American press might be able to learn from colleagues abroad and how to assess the mainstream media’s response to the New York Post’s bizarre reporting on Hunter Biden.
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On this episode of Lawfare's Arbiters of Truth series on disinformation, Evelyn Douek spoke with Maria Ressa, a Filipino-American journalist and co-founder of Rappler, an online news site based in Manila. Maria was included in Time's Person of the Year in 2018 for her work combating fake news, and is currently fighting a conviction for “cyberlibel” in the Philippines for her role at Rappler. Maria and her fight are the subject of the film, “A Thousand Cuts,” released in virtual cinemas this summer and to be broadcast on PBS Frontline in early next year.
As a country where Facebook is the internet, the Philippines was in a lot of ways ground zero for many of the same dynamics and exploitations of social media that are currently playing out around the world. What is the warning we need to take from Maria’s experience and the experience of Philippine democracy? Why is the global south both the beta test and an afterthought for companies like Facebook? And how is it possible that Maria is still, somehow, optimistic?
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On this episode of Lawfare's Arbiters of Truth series on disinformation, Evelyn Douek and Quinta Jurecic spoke with Yochai Benkler, a professor at Harvard Law School and co-director of the Berkman Klein Center for Internet and Society.
With only weeks until Election Day in the United States, there’s a lot of mis- and disinformation flying around on the subject of mail-in ballots. Discussions about addressing that disinformation often focus on platforms like Facebook or Twitter. But a new study by the Berkman Klein Center suggests that social media isn’t the most important part of mail-in ballot disinformation campaigns—rather, traditional mass media like news outlets and cable news are the main vector by which the Republican Party and the president have spread these ideas.
So what’s the research behind this counterintuitive finding? And what are the implications for how we think about disinformation and the media ecosystem?
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On this episode of Lawfare's Arbiters of Truth series on disinformation, Evelyn Douek and Quinta Jurecic talked about how everything is on fire—not metaphorically, but literally. In recent months, wildfires in the American West have caused unprecedented devastation and forced thousands of people to evacuate their homes. And along with the fires, the West has been grappling with a surge of false material circulating online about the flames. But this isn’t the first time wildfires and disinformation have gone together. This past December and January, Australia was hit with both a brutal bushfire season and a similar wave of disinformation and misinformation about what sparked the fires and the role of climate change.
Evelyn and Quinta spoke about the offline and online conflagrations on both sides of the Pacific with Charlie Warzel of the New York Times and Cam Wilson, a reporter for Gizmodo Australia and Business Insider Australia.
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This week on Lawfare's Arbiters of Truth series on disinformation, Alina Polyakova and Quinta Jurecic spoke with Ben Nimmo, the director of investigations at Graphika. Ben has come on the podcast before to discuss how he researches and identifies information operations, but this time, he talked about one specific information operation: a campaign linked to the Internet Research Agency “troll farm.” Yes, that’s the same Russian organization that Special Counsel Robert Mueller pinpointed as responsible for Russian efforts to interfere in the 2016 election on social media. They’re still at it, and Graphika has just put out a report on an IRA-linked campaign that amplified content from a fake website designed to look like a left-wing news source. Ben, Alina and Quinta discussed what Graphika found, how the IRA’s tactics have changed since 2016 and whether the discovery of the network might represent the rarest of things on the disinformation beat—a good news story.
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This week on Lawfare's Arbiters of Truth series on disinformation, Evelyn Douek and Quinta Jurecic spoke with Alissa Starzak, the head of public policy at Cloudflare—a company that provides key components of the infrastructure that helps websites stay online. They talked about two high-profile incidents in which Cloudflare decided to pull its services from websites publishing or hosting extremist, violent content. In August 2017, after the white nationalist rally in Charlottesville, Cloudflare’s CEO Matthew Prince announced that he would no longer be providing service to the Neo-Nazi website the Daily Stormer. Two years later, Cloudflare also pulled service from the forum 8chan after the forum was linked to a string of violent attacks.
They talked about what Cloudflare actually does and why blocking a website from using its services has such a big effect. They also discussed how Cloudflare—which isn’t a social media platform like Facebook or Twitter—thinks about its role in deciding what content should and shouldn’t stay up.
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This week on Lawfare's Arbiters of Truth series on disinformation, Evelyn Douek and Quinta Jurecic spoke with Emma Llansó, the director of the Free Expression Project at the Center for Democracy and Technology (CDT). They discussed the Global Internet Forum, or GIFCT, a consortium which houses a shared database of content that platforms use to remove terrorism-related material. Emma makes the case for why it’s worth paying attention to—and why she finds it concerning.
They also talked about CDT’s lawsuit against President Trump over his recent executive order aiming to constrain platforms’ leeway to moderate content, which the CDT is arguing violates the First Amendment.
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This week on Lawfare's Arbiters of Truth series on disinformation, Evelyn Douek and Quinta Jurecic spoke with Alex Stamos, the director of the Stanford Internet Observatory and former chief security officer of Yahoo and Facebook. Alex has appeared on the podcast before, but this time, they discussed a new coalition he helped set up called the Election Integrity Partnership—a coalition focused on detecting and mitigating attempts to limit voting or delegitimize election results. Disinformation and misinformation around the U.S. presidential election has already started popping up online, and it’s only going to increase as November draws closer. The coalition aims to counter this in real time. So how will it actually work?
They also asked Alex for his hot takes on TikTok—the popular video sharing platform facing pressure over concern about influence from the Chinese government.
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This week on our Arbiters of Truth series on disinformation, Alina Polyakova and Quinta Jurecic spoke with Shane Huntley, the director of Google’s Threat Analysis Group—a team that leads Google’s efforts to track threats from nation states and hacker groups. If you’ve ever received a notification from Google that a state-sponsored actor is trying to access your email account, you’ve heard from the Threat Analysis Group. The group examines everything from attempts to steal cryptocurrency to what Google calls “coordinated influence campaigns.”
Recently, the Threat Analysis Group has begun putting out blog posts with updates on their work against coordinated influence campaigns. Alina and Quinta asked Shane about his “bulletin” for the first quarter of 2020, but since they spoke, Google has published another post for the second quarter—detailing actions against campaigns from Iran, Russia and China.
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This week on Lawfare's Arbiters of Truth series on disinformation, Kate Klonick and Quinta Jurecic spoke with Jillian C. York, the director for International Freedom of Expression at the Electronic Frontier Foundation. She’s been an activist working on issues of internet freedom and free expression for many years, which gives her a unique perspective on debates over disinformation and platform governance. Jillian and Kate discussed Facebook’s Oversight Board—the entity designed to provide accountability for the platform’s content moderation decisions—whose development they have watched closely, and about which Kate has written a recent article. They also discussed why Jillian thinks content moderation is broken, what technology companies could do better and how discussions of platform governance tend to focus on the United States to the exclusion of much of the rest of the world.
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In this episode of our Arbiters of Truth series on disinformation, Evelyn Douek and Quinta Jurecic spoke with Brandi Collins-Dexter, the senior campaign director at the advocacy organization Color of Change and a visiting fellow at the Shorenstein Center on Media, Politics and Public Policy at the Harvard Kennedy School of Government. She recently published a report with the Shorenstein Center on “Canaries in the Coal Mine: COVID-19 Misinformation and Black Communities,” tracing how different false narratives about the pandemic surfaced among Black social media users in the United States. So what makes this misinformation unique and especially dangerous? And how should the responses of technology companies account for the ways the Black community is particularly vulnerable to this kind of misinformation?
They also discussed Color of Change’s role in the #StopHateForProfit campaign, an ad boycott of Facebook in protest of the company’s handling of potentially harmful speech on its platform. The day after this podcast was recorded, Color of Change and other activists met with Facebook to discuss the campaign, but they walked away feeling that nothing much had changed.
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On this episode of Lawfare's Arbiters of Truth series on disinformation, Alina Polyakova and Quinta Jurecic spoke with Laura Rosenberger, the director of the Alliance for Securing Democracy and a senior fellow at The German Marshall Fund of the United States. When it comes to information operations, most Americans probably think of Russia as the primary culprit. After all, the memory of Russia’s interference in the 2016 presidential election is still fresh. But over the past year, Chinese information operations have gained prominence with the Chinese Communist Party involved in aggressive online campaigns regarding unrest in Hong Kong and the ongoing pandemic. They talked about how the Chinese government wields information online, how Chinese tactics are different from Russian tactics in the information space and how democracies should respond.
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In this episode of Lawfare's Arbiters of Truth miniseries on disinformation, Quinta Jurecic and Alina Polyakova spoke with Thomas Rid about his new book, "Active Measures: The Secret History of Disinformation and Political Warfare." Yesterday’s episode of the Lawfare Podcast featured a conversation between Thomas and Jack Goldsmith about the book, focusing on the early history of disinformation through the 1980s. In this episode, Alina and Quinta follow up with a discussion with Thomas on disinformation in the digital age, along with some questions about what it’s like to interview former KGB and Stasi officials about their influence campaigns.
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On this episode of Lawfare's Arbiters of Truth series on disinformation, Quinta Jurecic speaks with Alina Polyakova and Kate Klonick, who both have expertise that can clarify our confusing current moment. Alina has been running a great series of virtual events at the Center for European Policy Analysis on disinformation and geopolitics during COVID-19. And Kate’s research on platform governance helps shed light on the aggressive role some tech platforms have been playing in moderating content online during the pandemic.
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On this episode of the Arbiters of Truth series on disinformation, Evelyn Douek and Quinta Jurecic spoke with Nate Persily, the James B. McClatchy Professor of Law at Stanford Law School. Persily is also a member of the Kofi Annan Commission on Democracy and Elections in the Digital Age, which recently released a report on election integrity and the internet for which Nate provided a framing paper. Alongside his work on internet governance, Nate is also an expert on election law and administration. They spoke about the commission report and the challenges the internet may pose for democracy, to what extent the pandemic has flipped that on its head, and, of course, the 2020 presidential election.
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On this episode of Lawfare's Arbiters of Truth series on disinformation, Evelyn Douek and Quinta Jurecic spoke with Kate Starbird, an Associate Professor of Human Centered Design & Engineering at the University of Washington. She’s long done fascinating research about online disinformation and misinformation—and she's an expert in what’s called crisis informatics, or the study of how information flows during crisis events. For this conversation, they focused on one crisis in particular: Covid-19. They talked about the possibilities and dangers of social media and the internet in times of crisis, how communities make sense of disaster, and the anxiety of living in the world right now.
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For the past several months, Australia has been struck by massive bushfires like nothing seen before in recent memory. As the country has grappled with the spread of these unprecedented blazes, it’s also grappled with the spread of falsehoods about what caused them.
This week on Lawfare's Arbiters of Truth series on disinformation, Evelyn Douek and Quinta Jurecic spoke with Elise Thomas, a journalist and researcher at the Australia Strategic Policy Institute’s International Cyber Policy Center. Elise has been tracking misinformation and disinformation around the blazes—from the suggestion by the right-wing Australian press that arson, not climate change, is to blame for the fires, to online conspiracy theories imported in from the United States. They talked not only about the fires, but also about the global nature of the fight against mis- and disinformation online and why we need to be cautious about focusing too much on bots in waging that fight.
Elise was calling in from Canberra, and unfortunately we had some audio glitches, but it's too great a conversation to miss.
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For this episode of Lawfare’s Arbiters of Truth series on disinformation, Alina Polyakova and Quinta Jurecic spoke with Renee DiResta, the technical research manager at the Stanford Internet Observatory. Renee has done fascinating work on how technology platforms and algorithms interact with false and misleading narratives, ranging from misleading information on health issues to propaganda pushed by the Islamic State and the Russian government.
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On this episode of the Arbiters of Truth series, Evelyn Douek and Quinta Jurecic spoke with law professors Bobby Chesney and Danielle Citron about deep fakes—that is, artificial audio and video that can be used to depict a person doing or saying something that they never did or said. They talked about the paper that Bobby and Danielle wrote in 2018 about how deep fakes pose a looming challenge for privacy, democracy, and national security. And with recently circulated, doctored video of Speaker of the House Nancy Pelosi and presidential candidate Joe Biden, they talked about how the issue hasn't gone away, as well as the distinction between deep fakes and other less sophisticated forms of editing.
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We talk a lot on this show about the responsibility of major tech platforms when it comes to content moderation. But what about problems the platforms can’t—or won’t—fix? Tracy Chou’s solution involves going around platforms entirely and creating tools that give power back to users to control their own experience. She’s the engineer behind Block Party, an app that allows Twitter users to protect themselves against online harassment and abuse. It’s a fine-tuned solution to a problem that a lot of Twitter users struggle with, especially women and particularly women of color.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Tracy about her work developing Block Party and how the persistent lack of diversity in Silicon Valley contributes to an environment where users have little protection against harassment. They also talked about what it’s like working with the platforms that Block Party and other apps like it are seeking to improve. And they discussed what content moderation problems these kinds of user-driven tools might help solve–and which they won’t.
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As we’ve discussed on the show, online advertisements are the shifting, unstable sand on which the contemporary internet is built. And one of the many, many ways in which the online ad ecosystem is confusing and opaque involves how advertisers can find their ads popping up alongside content they’d rather not be associated with—and, all too often, not having any idea how that happened.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke to Nandini Jammi and Claire Atkin of the Check My Ads Institute. Their goal is to serve as a watchdog for the ad industry, and they’ve just started a campaign to let companies know—and call them out—when their ads are showing up next to content published by far-right figures like Steve Bannon who supported the Jan. 6 insurrection. So what is it about the ads industry that makes things so opaque, even for the companies paying to have their ads appear online? What techniques do Claire and Nandini use to trace ad distribution? And how do advertisers usually respond when Check My Ads alerts them that they’re funding “brand unsafe” content?
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In December 2020, ten state attorneys general sued Google, alleging that the tech giant had created an illegal monopoly over online advertising. The lawsuit is ongoing, and just this January, new allegations in the states’ complaint were freshly unsealed: the states have accused Google of tinkering with its ad auctions to mislead publishers and advertisers and expand its own power in the marketplace. (Google told the Wall Street Journal that the complaint was “full of inaccuracies and lacks legal merit.”)
The complaint touches on a crucial debate about the online advertising industry: does it, well, work? This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Tim Hwang, Substack’s general counsel and the author of the book “Subprime Attention Crisis: Advertising and the Time Bomb at the Heart of the Internet.” Tim argues that online advertising, which underpins the structure of the internet as we know it today, is a house of cards—that advertisers aren’t nearly as good as they claim at monetizing our attention, even as they keep marketing it anyway. So how worried should we be about this structure collapsing? If ads can’t convince us to buy things, what does that mean about our understanding of the internet? And what other possibilities are there for designing a better online space?
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En liten tjänst av I'm With Friends. Finns även på engelska.