WebMD, And The Tragedy Of Legible Expertise

I started a small database of psychiatry information. It's going well. I'm grateful for all your emails suggesting changes and corrections. Sort of.

Here are some of the kinds of emails I get:

"You said this drug is occasionally mildly addictive but the risk/benefit calculation is worth it for most people. But my cousin's friend took it and became really addicted and it ruined his life. Maybe you should warn readers about it more emphatically." The particular example I'm thinking of is something exotic, but alcohol or Adderall could equally well be in this category. Still, I get nervous whenever I get emails like this. What if I do ruin somebody's life? Maybe I should just change the wording to "this drug has some benefits but is often addictive, be careful with it"?

"You listed three major side effects of this drug, but I got a side effect that isn't on your list. Maybe you should add it in." All drugs have an infinite number of possible side effects. One in a zillion people who use Naproxen ("Aleve") becomes red-green colorblind. Capecitabine ("Xeloda") can sometimes make you lose your fingerprints, which sucks if your computer has biometric security. If listed all side effects of anything, we would be here all day. Still, I get nervous when I get emails like this.