Autonomous IT

In this episode of the Autonomous IT Heroes of IT podcast, Ashley interviews Matthew Ketchum, the Director of Educational Technology at Modesto City Schools. Matthew shares his journey into technology and education, highlighting his initiatives in eSports and the integration of educational technology with IT. He discusses the importance of resilience and adaptability in educational projects, emphasizing user feedback and collaboration across departments.

Link to book discussed:
The Design Thinking Playbook

In this episode of the Automate IT podcast, Jeremy Maldonado discusses the importance of engaging with executive teams and the necessity of clear communication within organizations. He emphasizes the value of understanding team dynamics, preparing effectively for discussions, and aligning goals with organizational priorities to foster collaboration and drive success.

Recap IT is the newest series in Automox's Autonomous IT podcast network, delivering standout moments and highlights from the past month's podcasts and live shows.
If you missed a podcast or live show last month, this is the series to get you caught up and informed!

Episodes Highlights: 

1. (00:32 - 13:28) Autonomous IT Live – Optimize Your Endpoint Management: 3 IT Team Resolutions for 2025, E02 
2. (13:29-15:50) Automox Insiders – Curiosity, Adaptability, and Career Growth with Ryan Jeziorski, E13
3. (15:51-17:07) Hands-On IT – Resilience Rewired: Building Strength and Adaptability in IT, E14
4. (17:08-22:05) Patch [FIX] Tuesday – January 2025 [Experts Analyze New Hyper-V, Active Directory, and macOS Vulnerabilities], E15
5. (22:06-25:09) CISO IT – The CISO Blueprint pt. 1: Why There Are No 'Nos' in IT with Rich Casselberry, E15
6. (25:10-28:51) Product Talk – Agent 2.0, New Linux CVE Data, and the Future of Autonomous Endpoint Management, E13
7. (28:52-31:28) Automate IT – Building Resilient IT Teams and Solutions, E12

In this episode of the Product Talk podcast, Peter Pflaster and Steph Rizzuto discuss significant enhancements to the Automox platform, focusing on the new Fast-Agent and updates the Automox tray. They explore improvements in backend connectivity, user experience, and vulnerability management, emphasizing the importance of autonomous endpoint management and better patch compliance. The conversation also highlights new implementations for enhanced Linux CVE coverage, and the future vision for Automox's offerings.

Host Landon Miles discusses the critical challenge of effectively collaborating with executive leadership teams in IT. He emphasizes the importance of understanding executive perspectives, communicating IT needs in business terms, and presenting well-thought-out options. The episode provides a checklist for IT professionals to engage executives successfully, highlighting the need for clear communication, metrics, and a solutions-oriented mindset.

Ever wonder why rebooting solves so many tech issues? Join us as we uncover why this simple step is often the go-to fix for slow devices, app crashes, and connectivity problems.

Hosted by IT expert Landon Miles, the Teach IT podcast delivers quick, actionable IT tips in three-minutes or less. Tailored for tech pros and beginners alike, each minisode breaks down complex concepts into clear, easy-to-use advice. Tune in to sharpen your IT skills and discover smarter solutions, one short episode at a time.

Secure patching and endpoint management are crucial aspects of ITOps. Our guests and experts will highlight current challenges and propose actionable strategies to enhance endpoint management across orgs in 2025.

Listen to gain insights on how ITOps teams can best work with finance, advice on overcoming tooling and automation issues,
and learn some failproof strategies for ITOps improvement. 

In this episode of Automox's CISO IT podcast, host Jason Kikta welcomes back Rich Casselberry, VP of IT security at AT&I, to discuss key insights from the CISO Blueprint. The conversation emphasizes the importance of a positive approach to security, the role of automation in IT practices, and the necessity of delegation to enhance efficiency. Rich shares real-world examples illustrating how a solution-oriented mindset can lead to better security outcomes and how automation can free up valuable time for IT professionals.

Join Automox's cybersecurity experts as they discuss the latest Patch Tuesday updates, focusing on vulnerabilities in Active Directory, Hyper-V, and macOS 15.2. They highlight the importance of staying updated and the evolving threat landscape, particularly with the rise of phishing attacks and the need for robust security measures in enterprise environments.

In this episode of Automox Insiders, Maddie Regis speaks with Ryan Jeziorski, a Solutions Engineer at Automox, about the importance of IT adaptability and resilience. Ryan shares his diverse career background, his current role at Automox, and insights on how organizations can maintain uninterrupted services while adapting to changes in technology. He emphasizes the significance of continuous learning and patch management as key strategies for IT professionals. The conversation concludes with a fun game about companies that have successfully adapted their business models over time.

Landon Miles discusses how IT professionals can build resilience and adaptability in both their systems and personal lives in this inspiring episode of Hands-On IT. Focusing on the four key pillars of learning, creativity, documentation, and reflection, Landon breaks down practical strategies that empower IT professionals to tackle challenges, drive innovation, and grow professionally. 

Whether you're looking to create adaptable IT solutions, enhance your problem-solving skills, or kick-start habits that fuel long-term personal development, this episode offers actionable advice you can put into practice right away. 

In this episode of the Automate IT podcast, Jeremy Maldonado discusses the importance of resilience and adaptability in the IT field as we enter 2025. He emphasizes the need for personal and team resilience, effective communication, and the ability to learn from setbacks. The conversation covers practical steps for achieving IT resilience, including risk identification, researching services, testing, and having a disaster recovery plan. Jeremy concludes by encouraging listeners to embrace resilience for a successful year ahead.

Join us for a special bonus episode of Patch [FIX] Tuesday, an hour-long compilation of the vulnerabilities that help shaped the cybersecurity landscape in 2024. 

This episode recaps some the most critical and interesting exploits, from supply chain compromises to elevation of privilege threats targeting widely used platforms. Whether you're an IT administrator, security professional, or tech enthusiast, this episode provides valuable insights to stay ahead of evolving threats.

Here’s a list of vulnerabilities discussed in this episode, and be sure to tune into the Patch [FIX] Tuesday podcast on the second Tuesday of every month. 

1. Operation Triangulation (00:13)
2. CVE-2024-21401: Microsoft Entra Jira Single-Sign-On Plugin Elevation of Privilege Vulnerability (5:00)
3. CVE-2024-21400: Microsoft Azure Kubernetes Service Confidential Container Elevation of Privilege Vulnerability (11:00)
4. CVE-2024-3094: XZ/Liblzma Supply Chain Backdoor (17:08)
5. CVE-2024-4671: Google Chrome Use-After-Free Vulnerability (30:00)
6. CVE-2024-30078: Windows WiFi Driver Remote Code Execution Vulnerability(35:03)
7. CVE-2024-38053: Windows Layer Two Bridge Network RCE (47:14)
8. CVE-2024-38180: SmartScreen Prompt Remote Code Execution Vulnerability (53:12)
9. CVE-2024-43491: Microsoft Windows Update Remote Code Execution Vulnerability (1:00:00)
10. CVE-2024-43533: Remote Desktop Client Remote Code Execution Vulnerability (1:04:24)
11. CVE-2024-5535: Microsoft Defender for Endpoint Remote Code Execution Vulnerability (1:07:35)
12. CVE-2024-49093: Windows Resilient File System (ReFS) Elevation of Privilege Vulnerability (1:09:36)

This special compilation episode is packed with the most impactful moments and discussions of the year. Explore expert insights, standout strategies, and key takeaways from 2024's most engaging episodes, all in one place. Designed for IT professionals and cybersecurity leaders, this episode offers a valuable opportunity to revisit crucial topics, refine your approach, and stay informed on the trends and innovations shaping the future of IT operations.

In this special episode of the Hands-On IT podcast, we recap some of our top moments from the last year. Join host Landon Miles as he revisits insightful discussions on fostering creativity in IT, mastering communication between technical and non-technical teams, and leveraging automation to streamline workflows. From practical advice on building collaborative environments to exploring the deeper human side of IT, this episode is packed with highlights that showcase the intersection of technology and people. 

This year, we’ve interviewed extraordinary IT heroes behind the screens — who help to keep our world running. Whether they were battling cyber threats, optimizing networks, or ensuring seamless user experiences, these IT heroes have gone above and beyond. 

In this special episode, we’ve compiled some of our favorite interviews from 2024. 

Join Maddie Regis for a special "best of" episode of Automox Insiders. This December edition highlights memorable moments from previous episodes, showcasing insights and expertise shared by guests across various departments at Automox. Maddie reflects on the connections built through these conversations and shares her gratitude with listeners and contributors alike.

Jason Kikta discusses his experiences at Microsoft Ignite and AWS re:Invent, highlighting the chaotic scheduling of events and the significant attendance at re:Invent. He observes a growing seriousness among vendors regarding realistic AI use cases and shares insights on cybersecurity vulnerabilities, particularly the rise of zero-day exploits. Jason predicts that in 2025, organizations will need to enhance their patching and mitigation strategies, emphasizing the importance of collaboration between security and IT teams.

In this episode, the hosts discuss various cybersecurity vulnerabilities, particularly focusing on recent CVEs, including CVE-2024-49093, CVE-2024-49132, and CVE-2024-49138. They emphasize the importance of patching systems, especially during the holiday season when companies may be more vulnerable. The conversation highlights the need for awareness around phishing scams and other security threats that tend to increase during this time of year.

This episode originally aired May 5, 2024

In this episode of IT Insiders, Maddie Regis interviews Jeremy Maldonado, a Worklet Systems Engineer at Automox. They discuss the concept of Worklets, which allow IT administrators to run custom scripts on managed endpoints. Jeremy explains how Worklets enhance IT automation by providing customization, safety, and accessibility. The conversation also covers the practical aspects of creating and using Worklets, their applications in IT management, and concludes with a trivia game about automation. 

In other exciting news, Jeremy will be hosting the Automate IT podcast starting in January!

In this episode of Hands-On IT, we sit down with Microsoft MVP Andy Malone to explore the evolution of technology—from the early days of MS-DOS to the cutting-edge advancements in AI and cloud computing. Recorded live at Microsoft Ignite, Andy shares his insights on the latest IT trends, including the rise of Co-Pilot(s), the transition to subscription-based software models, and the growing importance of cybersecurity in hybrid and cloud environments. He also offers career advice for aspiring IT professionals and reflects on how the industry continues to innovate. Whether you're a seasoned tech expert or new to the field, this episode is packed with valuable takeaways. 

This episode originally aired on July 25, 2024.

In this episode of the Hands-On IT podcast, Landon Miles interviews Anthony Maxwell, who is a software engineer at Automox. They discuss Anthony's journey from IT operations to software engineering, and his home lab setup. He discusses his favorite projects, the skills he's learned, and how he applies them in his professional life. Anthony also provides insights into using Automox for policy compliance, offers advice for those looking to start their own home labs, and shares his thoughts on virtualization, operating systems, and staying updated with technology trends.

In this episode of Product Talk, Peter Pflaster and Ashley Smith take a look back at the year, chatting about key product innovations and insights from an IDC study revealing the business value of Automox. They talk about the reported 362% 3-year ROI from the IDC study, how policy-driven automation boosts IT efficiency, and the recent revamp of Automox University, which helps train users and allows them to freely gain knowledge and certificates. The conversation highlights the need for quick implementation and delivering immediate business value in today's IT world.

In this episode of the Autonomous IT podcast, host Ashley and guest Shawn Campbell discuss the transformative impact of Automox on IT operations, the importance of networking and connections in the IT field, the evolution of IT careers, and the tools that enhance efficiency for IT professionals. Shawn shares his experiences and insights gained over 20 years in the industry, emphasizing the significance of collaboration and the role of technology in modern IT practices.

In this episode of IT Insiders, Maddie Regis speaks with Emily Pace, a Senior Product Manager at Automox. Emily shares her career journey, her role in product management, and the collaborative environment at Automox that fosters innovation. They discuss current projects, the importance of customer feedback, and Emily's advice for IT professionals. The conversation concludes with a fun game about real and fake products, showcasing Emily's quick thinking and humor.

CISO IT host Jason Kikta shares a heartfelt story from his time in the Marine Corps, highlighting the importance of teamwork and problem-solving in IT. He recounts a challenging situation involving bandwidth issues on the USS Iwo Jima, where he and his colleague Matthew Yates worked together to identify and resolve a significant communication problem. The story emphasizes gratitude for those who contribute to making IT professionals' lives easier and the impact of IT heroes in overcoming obstacles.

Automox cybersecurity experts discuss the latest security updates from November’s Patch Tuesday, focusing on several critical vulnerabilities, including NTLM Hash Disclosure, Microsoft Defender's RCE vulnerability, and the Windows Task Scheduler Elevation of Privilege Vulnerability. They emphasize the importance of patching and user awareness in combating phishing attacks and other security threats. The conversation highlights the complexities of vulnerabilities in Windows 10 and 11, and the need for proactive measures to protect systems.

Steph Rizzuto and Emily Pace from Automox’s Product Team discuss exciting new features aimed at enhancing IT management. They take a look at upcoming updates, including custom roles for improved access control and a flexible reboot scheduling feature designed to minimize disruptions for end users. The episode highlights how these tools are set to make IT workflows smoother and more customizable in the coming year.

Host David Van Heerden discusses the importance of understanding both technical and adaptive challenges in IT. He highlights the need for effective communication and teamwork to address user adoption issues and the significance of buy-in from all stakeholders. The conversation emphasizes the role of empathy in creating technology solutions that enhance user experience and collaboration within organizations.

It’s not just a show, it's a lifeline for how to unscary a seemingly daunting career journey – no matter where you're at in your IT or security hustle.

From super-talented IT cartoonist and influencer marketing service agency co-owner, Forrest Brazeal, and gifted Automox VP of Customer Experience, Charles Coaxum, to the sagely verbose CISO and VP of Product at Automox, Jason Kikta, and Gong’s inspirational Director of IT, James Sennett – our handpicked line-up of industry trailblazers won’t just talk about how to advance. Instead, they’ll walk you through real-life strategies to help you climb the career ladder and stay on the top rung once you get there.

This show was broadcast live Wednesday, October 30, 2024 at 12 PM Central Time. 

In this episode of Hands-On IT, host Landon Miles sits down with special guest Forrest Brazeal to explore the current state of IT careers and the evolving role of AI in the tech landscape. As a renowned cloud architect and co-founder of Freeman and Forrest, Forrest shares his insights on upskilling for today’s competitive job market, the real impact of AI on IT roles, and how professionals can leverage creativity and networking to stand out. Tune in to hear expert advice on navigating career paths in IT, common job search pitfalls, and strategies for staying adaptable in a rapidly changing industry. Don’t miss this deep dive into the future of IT careers!

In this episode of the Autonomous IT podcast, host Ashley speaks with IT veteran John Jakubowski about his extensive experience in the IT field, the challenges faced during a significant company acquisition, and the transition to using Automox for patch management. John shares insights on the importance of security in IT operations, best practices for keeping environments updated, and the value of customer feedback in product development. The conversation highlights the evolving landscape of IT management and the critical role of effective tools and practices in maintaining security and compliance.

Steph Rizzuto and guest Jason Kikta discuss the critical relationship between IT and security. They explore the evolution of these roles, the challenges faced by IT departments in contributing to security, and how Automox's innovative approach helps bridge the gap between IT and security functions. The conversation emphasizes the importance of collaboration, the need for a cohesive tech stack, and the shift from deferral-based to deadline-based security practices.

Maddie Regis speaks with Tom Bowyer, Director of Security at Automox, about the intersection of IT and cybersecurity. Tom shares his career journey, the importance of collaboration between IT and security teams, and insights into SOC compliance reports. He emphasizes the need for transparency, experimentation, and proactive problem-solving in enhancing cybersecurity. 

David van Heerden discusses the critical relationship between great IT and security. He emphasizes that true automation goes beyond simple digitization, advocating for the elimination of unnecessary processes. The conversation explores the importance of multi-factor authentication, IT service management (ITSM) practices, and the need for a user-centric approach in delivering IT solutions. David highlights the significance of aligning IT practices with business goals to enhance user experience and drive security initiatives effectively.

In this episode, Jason Kikta discusses the critical relationship between IT and security, emphasizing that great security begins with a solid IT foundation. He explores the importance of establishing a baseline for normalcy, the role of user safety in preventing security breaches, and the need to understand insider threats. Jason concludes with discussing the 'big three' of cybersecurity, which are: 

1. Network Inventory: Knowing what's on your network is crucial. This involves having a comprehensive inventory of all devices and systems connected to the network.
2. Configuration and Patching: Keeping systems configured correctly and up-to-date with patches is essential to prevent vulnerabilities that could be exploited by malicious actors.
3. Identity and Authentication Protection: Ensuring robust identity and authentication measures are in place to protect against unauthorized access and maintain the integrity of user accounts.

In this episode, the hosts discuss the critical vulnerabilities released in October's Patch Tuesday, focusing on notable CVEs, including a Windows netlogon elevation of privilege vulnerability and an RCE in the remote desktop client. They also address the CUPS vulnerability affecting Linux servers and the implications of Apple's recent updates that have disrupted security tools. The conversation emphasizes the importance of patching and maintaining security in the face of evolving threats.

In this episode of the Hands-On IT podcast, host Landon Miles discusses the Autonomous Endpoint Management (AEM) Manifesto, emphasizing the need for collaboration between IT Operations (ITOps) and Security Operations (SecOps). He outlines the core principles of the AEM Manifesto: automation, proactive security, and data harmonization, and provides actionable steps for organizations to implement these principles effectively. The conversation highlights the importance of breaking down silos between teams to enhance security and efficiency in IT management. 

Links: 
AEM Manifesto: aem-manifesto.org

In this episode of Automox's Autonomous IT podcast, Ashley Smith speaks with Catie Adams from New Pig, who shares her journey in IT, her experience with Automox for patch management, and insights on the creating synergy between IT and security operations teams. Catie emphasizes the importance of collaboration in IT, offers advice for professionals looking to enhance their security contributions, and highlights the supportive nature of the IT community.

In this episode of Product Talk, host Peter Pflaster discusses the role of software agents in IT management with guests Carson Grogg and Tyler Schmidtke from the Automox engineering team. They explore the importance of agents in executing actions on endpoints, the engineering challenges in developing agents for various operating systems, and the rigorous testing and release processes that ensure high-quality software. The conversation also touches on future developments and the excitement surrounding upcoming features.

In this episode, Ashley interviews Bob Antos from Trine University. They discuss his extensive experience in IT, particularly within the education sector. Bob shares insights on the challenges and opportunities in endpoint management, the importance of security, and the role of automation in maturing IT environments. The conversation highlights the need for agility in IT operations and the balance between automation and human oversight.

In this episode of IT Insiders, Maddie Regis speaks with Ryan Braunstein and Mat Lee from Automox's security team about the evolution of automation in security operations. They discuss their career backgrounds, the day-to-day use of Automox for security tasks, and the innovative strategies they employ to enhance automation. The conversation also covers various tools used for advanced automation and concludes with a fun game related to video games and security.

In this episode of Heroes of IT, Landon Miles interviews Mike Burroughs, the Global Head of IT at Shockwave Medical. They discuss Mike's extensive background in IT and cybersecurity, his experiences with using Automox, and the importance of automation in improving efficiency and work-life balance for IT teams. Mike shares valuable insights on managing endpoints, the significance of curiosity in technology, and strategies for effective IT management.

“The recent global IT outage is an example of the need for more automation, not less.” In this episode, Jason Kikta discusses the importance of automation in IT and cybersecurity. Jason emphasizes that automation itself is not inherently dangerous, but rather the lack of proper testing and controls.  

He encourages listeners to automate tedious tasks to free up time for more valuable and rewarding work. The episode concludes with Jason expressing gratitude for the growing listenership and the impact of the podcast.

In this episode of Patch [FIX] Tuesday, Tom and Jason celebrate their 11th episode and reflect on the success of the Automox YouTube channel. They discuss a Windows Update RCE, YubiKey Security Advisories, and a Visio RCE. They emphasize the importance of patching the Windows Update vulnerability immediately due to its potential for exploitation. 

They also discuss the YubiKey vulnerability, noting that while it requires specialized equipment to exploit, it highlights the fundamental role of YubiKeys in security.

In this episode, Landon Miles discusses automation and common pitfalls to avoid. The four common pitfalls he identifies are: selecting the wrong tool, selecting the wrong problem, having bad mentalities, and not documenting anything. He shares anecdotes and insights to illustrate each pitfall and provides tips on how to avoid them.

In this episode of Automate IT, David van Heerden discusses automating tedious and frustrating tasks in IT. He introduces a workflow automation called Worklets on demand, which can be used with Automox's API and a ticketing system to automate endpoint user tasks. By triggering the repair steps on the endpoint automatically, the need for scheduling, remote desktop control, and manual troubleshooting is eliminated. This automation can be applied to various common troubleshooting tickets, making IT support more efficient.

This episode originally aired March 14, 2024. 

In this episode, Jason Kikta, the CISO at Automox, shares his background with the early days of Linux and highlights its importance in the computing industry. He discusses the history of Linux, its early challenges, and the advancements it has made over the years. Jason emphasizes the role of Linux in driving innovation and its impact on the software ecosystem. He encourages listeners to explore Linux and experience the possibilities it offers. Experimentation is a great teacher!

In this episode, Peter Pflaster interviews Amelia Vacante from the Automox customer education team. They discuss the philosophy behind Automox University and the importance of customer education.  

They highlight the simplicity and ease of use of Automox and how Automox University aims to provide concise and relevant content to help users quickly understand and get value from the product. They also mention the certification programs offered by Automox University and the value of certifications in the IT and security industry.

In this episode of IT Insiders, Maddie Regis interviews the team behind Automox University (AXU), including Katie Bleichman, Shereen Al-Jaff, and Amelia Vacante. AXU was developed to enhance the customer education and support experience by providing self-paced, digestible, and accessible content. The courses offered by AXU help customers learn how to access and make the most of Automox's endpoint management solution. To get started with AXU, check out  university.automox.com. 

In this episode of the Heroes of IT podcast, Ashley interviews Jack Milburn, a senior IT engineer with a focus on cloud security. They discuss Jack's experience with Automox and how he uses it for patching and vulnerability scanning. They also talk about Automox University (AXU) and the value of online learning in bridging the skills gap in IT. Jack shares his journey of earning certificates and the different levels of complexity in AXU courses. They also touch on the importance of company culture in promoting continuous learning.

Join Automox CISO Jason Kikta, live at DEF CON 32, as he discusses the importance of continuing education in cybersecurity. He emphasizes that ongoing learning and exposure to diverse perspectives are essential for professional growth in the IT field. He highlights how events like DEF CON and Black Hat serve as invaluable opportunities for learning, networking, and sharing knowledge, and encourages listeners to support and actively participate in such educational events to foster growth and innovation in cybersecurity.

The Automox Security Team discusses August 2024’s Patch Tuesday, including a SmartScreen remote code execution vulnerability, a Windows kernel elevation of privilege vulnerability, and print spooler elevation vulnerabilities. They emphasize the importance of user education, keeping operating systems and software up to date, and implementing network segmentation. The conversation also touches on the need to modernize infrastructure and be aware of the services running within server stacks.

In this episode, Landon Miles interviews Jon Levenson, the manager of content and community at Automox, about the importance of creativity in IT and how to foster a creative environment. Jon shares his background as a former actor and how he fell into tech, as well as his experience in copywriting and podcast writing. They discuss the key elements of creating a creative environment, such as putting the work first and fostering collaboration. Jon also shares techniques for offering feedback and inspiring creativity, including the Liz Lerman Critical Response Structure. Jon and Landon discuss the importance of inviting coworkers to engage in creative work and the value of listening and creating a space for sharing ideas without fear of judgment.

Links:
- Liz Lerman Critical Response Process
- We Can Do Hard Things Podcast 

Join Automox's David van Heerden as he discusses the skill gap in IT and how it can be challenging to address. He highlights the broad and varied domains within IT and the difficulty of keeping up with new technology. David suggests that vendors can be an underrated resource for closing the skill gap, as they have specialized knowledge and are motivated to help their customers succeed. He encourages listeners to reach out to vendors for advice and support beyond their predefined courses and materials. David also shares a personal experience of learning SQL from a vendor and emphasizes the importance of leveraging vendor resources to level up skills.

Key Takeaways: 

• The skill gap in IT is a common challenge due to the broad and varied domains within the field.
• Vendors can be valuable resources for closing the skill gap, as they have specialized knowledge and are motivated to help their customers succeed.
• Reach out to vendors technical support for advice and support beyond their predefined courses and materials.
• Leverage vendor resources to level up skills and address skill gaps in specialized industries.

This week, Automox is bringing back some podcast episode favorites!  
In case you missed the first go, this podcast aired on April 11, 2024.  

In this episode, Jason Kikta and Rich Cassleberry discuss the challenges of IT security and how to make better risk decisions. They explore the difficulty of proving a negative in security and the lack of obvious metrics of success. They emphasize the importance of balancing risk and finding the right level of security for the organization. They also discuss the need for reputation management and building trust within the company. The conversation highlights the value of security tools that automatically take action and the need for ongoing evaluation and improvement in security practices. They conclude with advice for new security practitioners, encouraging them to find a path to yes and how to be a trusted partner within your organization.

This week, Automox is bringing back some podcast episode favorites! 
In case you missed the first go, this podcast aired on April 21, 2024. 

In this episode of Automox Insiders, Maddie Regis interviews Charles Coaxum, the Senior Vice President of Customer Experience at Automox. They discuss Charles' role in maximizing customer satisfaction and his passion for understanding and meeting the needs of others. Charles explains why he joined Automox and highlights the company's innovative approach to modernizing IT operations. They also explore the key to keeping customers happy, which involves genuine relationships built on trust, communication, and empathy. 

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

Welcome to the Heroes of IT podcast, hosted by Automox’s Ashley Smith. In this podcast, Ashley interviews IT heroes ready to share their insights, successes, challenges, and stories from the field. Join us as we talk endpoint management tips and tricks, how to overcome hurdles, and celebrate IT heroes’ contributions to modern technology. 

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

Welcome to Automox’s Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

The CISO IT Podcast, hosted by Automox CISO Jason Kikta, is your one-stop shop for all things IT and cybersecurity. Jason knows good security comes from good IT. Step into a CISO’s shoes and trek through the world of technology and cyber defense to stay ahead of potential threats. Each episode is packed with the latest trends, tips, and expert advice.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.

Links:
community.automox.com

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Peter Pflaster and Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

The CISO IT Podcast, hosted by Automox CISO Jason Kikta, is your one-stop shop for all things IT and cybersecurity. Jason knows good security comes from good IT. Step into a CISO’s shoes and trek through the world of technology and cyber defense to stay ahead of potential threats. Each episode is packed with the latest trends, tips, and expert advice.

Links:
World on the Brink
How America Can Beat China in the Race for the Twenty-First Century
By Dmitri Alperovitch

https://www.amazon.com/World-Brink-America-Twenty-First-Century/dp/1541704096

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Welcome to Automox’s Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.

Books Referenced:

Algorithms by Panos Louridas 

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Peter Pflaster and Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

The CISO IT Podcast, hosted by Automox CISO Jason Kikta, is your one-stop shop for all things IT and cybersecurity. Jason knows good security comes from good IT. Step into a CISO’s shoes and trek through the world of technology and cyber defense to stay ahead of potential threats. Each episode is packed with the latest trends, tips, and expert advice.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Welcome to the Heroes of IT podcast, hosted by Automox’s Ashley Smith. In this podcast, Ashley interviews IT heroes ready to share their insights, successes, challenges, and stories from the field. Join us as we talk endpoint management tips and tricks, how to overcome hurdles, and celebrate IT heroes’ contributions to modern technology. 

Welcome to Automox’s Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Peter Pflaster and Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.

Book/Content Recommendations:
- Brené Brown: Daring Greatly
- Brené Brown: The Call to Courage (on Netflix, if that's your thing!)
- Crucial Conversations

This week, we decided to do something a little different and re-release some of our favorite podcasts! 
This podcast originally aired on April 21, 2024.

Welcome to the Automox Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

In this episode, Jason Kikta and Rich Cassleberry discuss the challenges of IT security and how to make better risk decisions. They explore the difficulty of proving a negative in security and the lack of obvious metrics of success. They emphasize the importance of balancing risk and finding the right level of security for the organization. They also discuss the need for reputation management and building trust within the company. The conversation highlights the value of security tools that automatically take action and the need for ongoing evaluation and improvement in security practices. They conclude with advice for new security practitioners, encouraging them to find a path to yes and how to be a trusted partner within your organization.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Welcome to the Heroes of IT podcast, hosted by Automox’s Ashley Smith. In this podcast, Ashley interviews IT heroes ready to share their insights, successes, challenges, and stories from the field. Join us as we talk endpoint management tips and tricks, how to overcome hurdles, and celebrate IT heroes’ contributions to modern technology. 

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Peter Pflaster and Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.

Notes: 

• 5 second clip I saw on the Big Bang Theory: https://www.youtube.com/watch?v=X_mzgdQGwY4
• How to contribute to the linux kernel: https://www.linux.com/news/three-ways-beginners-contribute-linux-kernel/
• Linus Torvalds Linux Pronunciation: https://en.wikipedia.org/wiki/File:Linus-linux.ogg

Where to start: 

• Everyone will tell you differently. But, pick one and start. Here’s Ubuntu. It’s what I started with! 
  • https://ubuntu.com/download/desktop
• Here’s how to create a bootable USB drive on Windows: https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview
• If you have an Apple Silicon Mac, try out UTM for creating virtual machines. https://mac.getutm.app/

Sources:

Since we’re talking about open source software, I figured it’d be ok to use Wikipedia, as it’s an open source encyclopedia. 

• The Unix Time Sharing System (1973 Paper): https://dsf.berkeley.edu/cs262/unix.pdf
• Linux Kernel: https://en.wikipedia.org/wiki/Linux_kernel
• Linux: https://en.wikipedia.org/wiki/Linux
• History of Unix: https://en.wikipedia.org/wiki/History_of_Unix
• Origins and History of Unix: https://web.archive.org/web/20101109165942/http://www.faqs.org/docs/artu/ch02s01.html
• Larry Wall: https://en.wikipedia.org/wiki/Larry_Wall
• Linus Torvalds: https://en.wikipedia.org/wiki/Linus_Torvalds

Other Podcasts: 

• CISO IT – Livin' on the Edge: Linux's Impact on Computing, E04:  https://listen.automox.com/episodes/ciso-it-livin-on-the-edge-linuxs-impact-on-computing-e04
• Automate IT - Starting Your Linux Adventure, E03: https://listen.automox.com/episodes/automate-it-starting-your-linux-adventure-e03

Welcome to the Heroes of IT podcast, hosted by Automox’s Ashley Smith. In this podcast, Ashley interviews IT heroes ready to share their insights, successes, challenges, and stories from the field. Join us as we talk endpoint management tips and tricks, how to overcome hurdles, and celebrate IT heroes’ contributions to modern technology. 

Show Links:

Zac’s Recommendations: 

Sysadmin subreddit: https://www.reddit.com/r/sysadmin/

John Hammond Youtube Channel: https://www.youtube.com/@_JohnHammond

Gerald Auger Youtube Channel: https://www.youtube.com/c/geraldauger

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

Show Links:

Getting started with Home Assistant: https://www.home-assistant.io/getting-started/

Welcome to Automox’s Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

The CISO IT Podcast, hosted by Automox CISO Jason Kikta, is your one-stop shop for all things IT and cybersecurity. Jason knows good security comes from good IT. Step into a CISO’s shoes and trek through the world of technology and cyber defense to stay ahead of potential threats. Each episode is packed with the latest trends, tips, and expert advice.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Links: 

• Risky Business Podcast: https://risky.biz/
• Latest CISO IT Podcast: https://www.automox.com/resources/podcasts/ciso-it-e03
• macOS Sonoma 14.4 Security Release Notes: https://support.apple.com/en-us/HT214084

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Peter Pflaster and Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

Links:

• Automox Worklet Catalog (public): https://www.automox.com/worklets
• Automox Worklet Catalog (in console): https://console.automox.com/manage/worklet-catalog
• Automox Supported Linux Distros: https://help.automox.com/hc/en-us/articles/5352186282644-Supported-Operating-Systems

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.

Links:
Nacho: https://www.youtube.com/watch?v=OKdF2GRitTQ
 
More about Boolean Logic, Binary, and Computer Science:  https://www.codecademy.com/resources/blog/what-is-boolean-logic/

Automox Community Episode Forum: https://community.automox.com/watercooler-133/hands-on-it-automation-101-discussion-2374

Home Automation:
IFTTT: https://ifttt.com/
Home Assistant: https://www.home-assistant.io/

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

Book Discussed: https://the1thing.com/book/

Welcome to Automox’s Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

The CISO IT Podcast, hosted by Automox CISO Jason Kikta, is your one-stop shop for all things IT and cybersecurity. Jason knows good security comes from good IT. Step into a CISO’s shoes and trek through the world of technology and cyber defense to stay ahead of potential threats. Each episode is packed with the latest trends, tips, and expert advice.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Peter Pflaster and Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

Automox Roadmap: https://discover.automox.com/product/roadmap

The CISO IT Podcast, hosted by Automox CISO Jason Kikta, is your one-stop shop for all things IT and cybersecurity. Jason knows good security comes from good IT. Step into a CISO’s shoes and trek through the world of technology and cyber defense to stay ahead of potential threats. Each episode is packed with the latest trends, tips, and expert advice.

Link to Mitigation Script: 

https://www.automox.com/blog/anydesk-compromised-automox-fix

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.

Show Links:

• 2024 State of ITOps Report: https://go.automox.com/itops-report-2024/
• Heroes of IT – Interview with James Sennet, Gong Director of IT Operations, Episode 01: https://listen.automox.com/episodes/heroes-of-it-episode-01
• State of ITOps Webinar: https://www.youtube.com/watch?v=xvhC0qp4TiE
• Landon’s LinkedIn Profile: https://www.linkedin.com/in/landonmiles/
• Automox Twitter: https://twitter.com/Automox

Welcome to the Heroes of IT podcast, hosted by Automox’s Ashley Smith. In this podcast, Ashley interviews IT heroes ready to share their insights, successes, challenges, and stories from the field. Join us as we talk endpoint management tips and tricks, how to overcome hurdles, and celebrate IT heroes’ contributions to modern technology. 

Welcome to Automox’s Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

Welcome to the Heroes of IT podcast, hosted by Automox’s Ashley Smith. In this podcast, Ashley interviews IT heroes ready to share their insights, successes, challenges, and stories from the field. Join us as we talk endpoint management tips and tricks, how to overcome hurdles, and celebrate IT heroes’ contributions to technology.

The CISO IT Podcast, hosted by Automox CISO Jason Kikta, is your one-stop shop for all things IT and cybersecurity. Jason knows good security comes from good IT. Step into a CISO’s shoes and trek through the world of technology and cyber defense to stay ahead of potential threats. Each episode is packed with the latest trends, tips, and expert advice.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Automox is excited to announce several new podcasts coming in 2024!
In this trailer, some of our podcast hosts introduce themselves, discuss their podcasts, and make a tech prediction for 2024.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.