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Awkward Silences

#165 - High Impact Research on Embedded Teams with Hannah Ghidey of Etsy

35 min • 23 april 2025

Embedded research teams—where UXRs are dedicated to a single product area—are popular. The proximity to design, product, and engineering stakeholders increases subject-matter expertise and user insight integration. But how can those working in this structure balance deep diving product-specific work with longer-term strategic opportunities?


Hannah Ghidey, Senior Research Manager at Etsy has successfully navigated this balance, finding big, strategy-setting questions while maintaining product-specific influence and know-how. It’s a great conversation for anyone working as a UXR on a product team or searching for a scaleable way to build a responsive team that’s also strategically-oriented.


Highlights

  • 03:09 Strategic Research in Business Innovation
  • 07:30 Effective Collaborative Research Planning
  • 11:03 Harnessing Team Insights for Innovation
  • 15:01 Building Trust in Research Collaboration
  • 20:15 Sustaining Research Relevance
  • 29:53 Integrating Research into Business Strategy

About Hannah
Hannah Ghidey is a UX leader, currently at Etsy. She is a creative, strategist, and researcher, helping teams shape experiences at the intersection of user needs, business goals, and data.

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