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Awkward Silences

#50 - To Manage or Not to Manage? UX Research Careers with Amber Davis, UXR Director at Audible

40 min • 30 september 2020

It's time to take the next step in your research career, but is management right for you?

Erin & JH chatted with Amber Davis, UXR Director at Audible, about her journey as a research manager, how to evaluate what you really want from your career, and who to talk to when you're ready to level up.

Highlights

  • [5:03] Even if you think you don't have management experience to look back on, research is full of management and leadership.
  • [8:17] Being a manager gives you many more opportunities to contribute at the strategic level. 
  • [12:00] Straying too far from day-to-day operations can make being a manager really tough, especially when you're managing researchers.
  • [20:12] As a manager, being a coach is more important than telling people what to do.
  • [23:12] You have to really connect with your direct reports and learn how to show up for them. Amber takes 10 minutes before every 1:1 to ensure she's grounded and there for that meeting.
  • [34:21] Even though it's important to build good connections with your direct reports, make sure you keep enough distance socially so you can stay professional.
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