#42: Opinions on the Customer Centric CIO | James Rinaldi, Chief Information Technology Advisor, NASA Jet Propulsion Laboratory

Enterprise Strategist Miriam McLemore sits down with James Rinaldi, the CITA of NASA's Jet Propulsion Laboratory, to discuss her new eBook "The Customer Centric CIO". Listen in to hear James' thoughts on the book, the concept of being customer centric, and how he has lead organizations with this concept in mind.