Bridging the Gap: Accessible and User-Friendly Healthcare for All Ages

How can we make healthcare technology more accessible and inclusive for all, especially older adults? Join us as we welcome back Cordelia McGee-Tubb, now a staff design technologist at Color Health, who shares her valuable insights on navigating the complex US healthcare system and the importance of digital inclusion.

In this fascinating conversation, we explore Cordelia's unique journey from an MFA in comics to a Masters in Gerontology and how her eclectic skill set helps her champion accessibility and inclusion for older adults. We discuss the significance of using plain language, personalizing tablet interactions, and designing easily recognizable icons to create a more user-friendly healthcare experience. Cordelia also shares her thoughts on bridging the gap between physical and digital experiences with QR codes and the importance of guiding people through digital accessibility settings to find the best option for their needs.

We wrap up the episode by examining the implications of design changes in products and the ongoing conversations around accessibility and inclusion in the digital space. Discover how we can ensure these changes are inclusive of all users, particularly older users, and join the discussion on Twitter and other social media platforms. Don't miss this engaging episode with Cordelia McGee-Tubb as we dive into the world of designing for change and making healthcare technology truly accessible for everyone.

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