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AXSChat Podcast

Carrie-Ann Lightley Blueprint for Inclusive Travel

32 min • 4 september 2023

Ready to challenge the status quo in accessible travel? Join us for a candid conversation with  Carrie-Ann Lightley, Head of Marketing at Accessible. Carrie brings a depth of personal and professional insight as we unpack the necessity for a progressive, rather than perfectionist, approach to accessibility. We tap into the significance of bespoke experiences and information, the fallacy of aiming for "fully accessible" destinations, and the promise of inclusive travel.

Moving the dialogue forward, we discuss the need for inclusive design for disability. Carrie underscores the importance of not just consulting, but co-designing with the disability community. We delve into the dangers of tokenism, the benefits of having internal focus groups, and the immense value of compensating disabled contributors for their invaluable input. 

Rounding off our heartfelt exploration, we broach the shifting social model of disability, and the dual impact of technology as a tool and barrier in accessibility. We unpack the biopsychosocial model's recognition of the enduring nature of impairments, even amidst heightened accessibility. We muse over the potential of emerging technologies, and, as always, we extend our deep gratitude to our listeners and encourage continued engagement. So, tune in for this enlightening conversation that champions genuine, considerate, and forward-thinking approaches to accessibility.

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