Fostering Authentic Conversations in the Workplace

Rachel Billington, AECOM's Director of People and Culture, shares her intriguing transition from policing to leading diversity, equity, and inclusion (DEI) at a major global infrastructure company. Rachel recounts an inspiring moment when her impactful speech sparked enhanced maternity leave support. As we navigate the complexities of DEI amid contrasting political climates across Europe and North America, Rachel sheds light on overcoming the cyclical challenges and backlash against 'wokery.' With a focus on fostering inclusive environments, she emphasizes the power of open dialogue to move beyond the limitations of cancel culture and encourages authentic expression in the workplace.

Our conversation also uncovers AECOM's commitment to promoting diversity in engineering, with particular attention to gender balance and early career recruitment in the UK. Rachel reveals innovative strategies, such as collaborating with inclusive universities and conducting STEM outreach, to address gender disparities. We discuss the significance of using authentic representation in organizational marketing and the broader implications of diversity across all areas, including age. From ensuring equitable gender representation at senior levels to preventing talent drain through age diversity, Rachel highlights how economic and moral imperatives align to build a more inclusive workforce.

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