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Behind the Craft

The 5 Hidden Rules Behind Successful AI Products | Chris Pedregal (Granola)

38 min • 19 januari 2025

My guest today is Chris Pettigrew. Chris is the co-founder and CEO of Granola, an AI meeting notes app that has become indispensable to me. Granola has 70%+ weekly user retention, almost unheard of for consumer AI. In our interview, Chris shared five hard-won rules for building AI products that users love and explained why AI will fix meetings.

Timestamps:

(00:00) The #1 mistake you can make when building AI products

(01:35) The difference between big tech PM and startup founder

(06:22) Why Chris decided to use AI to solve meetings

(09:26) Don't solve problems that won't be problems soon

(12:44) How can you predict what LLMs can do in the future

(19:09) Why context is king for great AI products

(23:56) How to give your AI product a soul

(28:43) When to listen to user feedback and when to trust your gut(31:39) Closing advice for people who want to build AI apps Get the takeaways: https://creatoreconomy.so/p/the-hidden-rules-behind-successful-ai-products-chris-pedregal Where to find Chris:

Website: https://www.granola.ai/

X: https://x.com/cjpedregal

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