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Being a Digital Leader – the Good, Bad AND Ugly of Digital Transformation

Adapt. Lead. Succeed: Lynn Campbell at Sky on Driving Change in Tech

27 min • 9 december 2024

Join Lynn Campbell, Director of Assisted Customer Experience at Sky, as she shares her inspiring journey from an anatomy degree to tech leadership. Learn how adaptability and continuous learning shaped her path, including milestones like returning to work after maternity leave and enriching her career through counseling.

Lynn delves into digital transformation projects like billing migrations and launching Sky Glass during the pandemic, highlighting team motivation, clear communication, and AI’s role in customer experiences. She also discusses talent recruitment, the value of apprenticeships, and fostering diversity. Perfect for anyone navigating tech’s fast-paced world, this episode is packed with insights on embracing change and leveraging strengths.

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