S3 E9: Difficult Client Stories

Earlier this year we asked you to share your difficult client stories and today those stories—as well as our own—are live! Although they are SUPER entertaining, we make sure to also share how the designer could have avoided the problem in the first place so we can all learn together.

Giselle opens the episode by telling the story about her $400 website project and Jen shares what she learned from a difficult contractor relationship from the beginning of her business.

We talk all about making sure our values align with our work and finish up the episode answering the question: “What is your philosophy as a designer?”

Giselle and Jen believe that there is so much to be learned from difficult client experiences. While going through them can be hard, reflecting and sharing them with a supportive community can make us all better designers (see what we did there?)

Facebook Group: https://www.facebook.com/groups/betterbranddesigner/
Website: https://www.bettebranddesigner.com/
Better Resources Page: https://www.betterbranddesigner.com/resources

Links Mentioned:
Brand Mentor by Alex from The Routine Creative
The Contract Shop
Essentialism by Greg McKeown: https://amzn.to/39VtLh7*
Required Reading Copywriting
Wander Design’s Philosophy
The Futur CORE Framework Advanced Strategy Bundle* Giselle says the bundle is worth getting over just the Framework course, because it has hours of genius advice from previously recorded membership calls regarding facilitating, selling, mindset, etc.
Quill & Co’s Brand Clarity Academy Waitlist

*Affiliate links: we receive a small commission to help support the podcast at no cost to you