Debbie Propst joined the furnishings giant Herman Miller as president of retail this January, after seven years at One Kings Lane—within a matter of weeks, her roadmap for the company hit an unexpected snag. But Debbie’s team has been pivoting to address the disruption of the coronavirus, fast-tracking digital efforts and looking for opportunities amidst the uncertainty. On this episode of the podcast, she speaks with host Dennis Scully about her time at One Kings Lane; the past and future of retail; and what it’s like to start a new leadership role in the midst of a crisis. This episode is sponsored by DEDON and Industry West.