When Jake Arnold and Leo Seigal launched The Expert in 2021, the online design platform quickly took the industry by storm, connecting clients with elite designers for video consultations booked at hundreds of dollars an hour. Now the two are launching an e-commerce component to The Expert, and they’ve lined up a roster of premier brands like Pierre Frey, Apparatus and Rose Tarlow to help them do it. On this episode of the podcast they speak with host Dennis Scully about learning from the mistakes of other design industry startups, how they earned the trust of tech-skeptical trade-only vendors, and why home is such a difficult business to bring online.
This episode is sponsored by Loloi and Daniel House Club