Jennifer Selby Long: Turning Self-Doubt into Self-Leadership

From her accidental start in change management in the 90s to coaching today’s tech leaders, Jennifer Selby Long’s journey is all about helping people navigate and lead change effectively.

Jennifer shares how she transitioned from I.T. training to founding a coaching practice that specializes in guiding leaders through the human side of change. She explains why technical processes are only part of the solution and how the real challenge lies in influencing others—peers, leaders, and even oneself—to embrace transformation. With decades of experience, she unpacks the key to thriving amidst conflict and complexity: mastering change leadership.

Key Highlights of Our Interview:

From IT Troubleshooting to People-Centric Change

“Back in the 90s, tech resistance often came down to one thing: it didn’t work well enough. Today, that’s no longer the case. Technology works—it’s the people and their habits that need shifting.”

The Human Side of Digital Transformation

“Digital transformation isn’t just about new tools; it’s about reshaping roles, mindsets, and entire workflows.”

The Power of Hope in Change

“Hope isn’t just a warm fuzzy feeling—it’s a vision of life 12 to 18 months from now, shaped by the best possible outcome of the change. And it has to connect with each person’s ‘why,’ not just the company’s goals.”

Patience: A Leader’s Greatest Ally

“Change happens in waves. While a leader may glimpse the new shore, their team might only see endless water. Impatience doesn’t help—it’s self-awareness and patience that bring everyone along.”

Self-Doubt: It’s Not You, It’s Your Brain

“When self-doubt creeps in, it’s your brain’s saboteur neural networks firing up, not a reflection of your abilities. Recognizing this can stop sabotage before it derails you.”

_________________________

Connect with us:
Host: Vince Chan | Guest: Jennifer Selby Long

---

Chief Change Officer: Make Change Ambitiously.

Experiential Human Intelligence for Growth Progressives
Global Top 3% Podcast on Listen Notes
World's #1 Career Podcast on Apple
Top 1: US, CA, MX, IE, HU, AT, CH, FI, JP
2.5+ Millions Downloads
80+ Countries