Perspective from Steve Richardson, author of Become a Better Leader in 30 Days*, on what to stop doing in leadership.
Guest: Steve Richardson
Author, Become A Better Leader in 30 Days*
“All leaders manage, but not all managers lead.” -Steve Richardson
Three things not to do when managing people
Avoid managing by suggestion
Managers do this when they don’t want to be accountable
What do people really want from leaders?
Direct
Decisive
Avoid managing by hoping
These managers maintain a positive attitude, but don’t really know how things are going
Employees learn that managers like this want to hear only good news
Avoid managing by redoing
Some managers take on the work of employees and will re-do it
This is trap for people who were the start performers in the previous role
We mentioned episode #117: The Seven Steps You Follow To Delegate Work
“Doing something well myself is different than doing something well through other people.” -Steve Richardson
Ask: How can I help you?
The response “fine” does not necessarily mean fine
Ask the next question to find out what’s really going on
Steve's triangle of managing people: Fair, Friendly, and Firm
One of these will typically take the lead in one situation
What does this person most need right now?
It takes tension to keep them in balance
Let intuition govern what takes the lead in any given situation
What should you stop doing?
Feedback
On this topic: http://coachingforleaders.com/146
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