Danielle Smith, director of user experience research and accessibility at Express Scripts, gives us a look inside the world of UX in healthcare.
Danielle Smith is a User Experience professional based out of Austin, TX. She is a trained social scientist with over 15 years of experience in technology research and design across a variety of industries spanning from spaceflight at NASA/Lockheed Martin, to enterprise systems at Dell, the payments and credit industry at PayPal, and most recently, healthcare.