Command Control Power: Apple Tech Support & Business Talk
-Jerry focuses on backups and talks about Backblaze B2 and the backup data format.
-Copying/pasting has been problematic for Jerry. Joe suggests looking at third party clipboard management tools.
-Odd characters in file names are still a thing.
-Joe talks about the MacPaw Foundation and their support of Ukraine.
-Paste and Match Style and its keyboard shortcut is a great feature, but not all apps support it well.
-LastPass and their most recent breach causes concern for customers that are already skittish about password managers.
-Nord VPN shares the 200 most commonly used passwords.
-Not all Rackspace PSTs have been restored.
-Why does the Help menu in an app show general help information instead of help for the app you are in?
-Joe wants a more obvious Eject menu for removable media.
-When you PIN conversations, it creates a series of frustrations for Joe & Jerry.
-Potential (and existing) customers don’t always understand the value of our time.