Command Control Power: Apple Tech Support & Business Talk
-This week we welcome Dav James of DIJ Consulting.
-Dav originally started at Apple in a variety of roles and moved to corporate IT support.
-DIJ Consulting is a Monday.com partner and works a lot on the automation side of things.
-We get into using integrations with Monday and services like Zendesk for automatic creation of tickets.
-Joe does some reporting in Numbers but it is more of a manual process so automation peaks his interest.
-The basics of Monday is that it is a task management software.
-Some of the frustrations Sam is feeling is the need of many different portals to manage things. Monday can integrate with a variety of those services and provide a centralized portal.
-Something as simple as centralized alerts was a big reason why Sam moved to Monday.
-Moving large amounts of data used to be a weak link that has now seen a major improvement.
-Affordability is a big draw of Monday.
-Connecting all the dots between the various services and Monday.com may be an initial challenge. Dav is working on how to make that easier for consultancies.
-You can find Dav on YouTube and in MacAdmins Slack.
-Taking action on a show request, Dav started the Monday channel in MacAdmins Slack as well.