Command Control Power: Apple Tech Support & Business Talk
-This week we welcome Jason Harrison, of Harrison Tech Consulting.
-He is also heavily involved with NSITSP (National Society for IT Service Providers).
-Jason takes us through the history of his consulting practice, where he handles a variety of operating systems.
-We discuss how IT support is not just supporting the endpoint anymore. You have to be a security expert as well.
-Jason says this is also where the NSITSP comes in.
-The idea of NSITSP is that our industry wasn’t represented well. It is a completely member driven organization that aims to establish high standards and ethics and improve the credibility of IT providers.
-The other aspect of the organization is that legislation is inevitable, and it would serve all of our best interests to be a part of crafting that legislation.
-Sam curiously asks about their code of ethics.
-Compare our industry and ethics to that of a locksmith who may have privileged access and has to have their own code of ethics.
-Want to get involved? Visit NSITSP and look at the membership and volunteering options.
-Switching gears, we get into a conversation about cloud vs private data storage.
-Understand the lack of regulation around cloud data storage.
-Jason uses Kerio Connect and Kerio Control for private cloud setups.
-Just call Jason “Mr. On Premises.”
-Some of the questions to ask a client are their tolerance for risk, exposure, and speed needs.