Command Control Power: Apple Tech Support & Business Talk
-Jerry shows off his new shirt.
-BackBlaze causes a major pain point for Jerry after a massive bill comes in. He has some good advice for those using BackBlaze groups.
-We debate how pricing increases affect how we pass the costs along to our customers.
-What is with BackBlaze’s maintenance schedule happening in the middle of a work day?
-Sam has a rough experience with Go Daddy when “defederating” Microsoft Office.
-This customer was using Proofpoint with Go Daddy and it remained active months after we attempted to disconnect.
-Go Daddy support seems to not have any understanding of the services that they are selling.
-Quick Tip regarding Apple Mail and Exchange when it stops responding: Quit Mail/Calendar/Contacts, go to Activity Monitor and force quit the exchangesyncd process. Restart the apps.
-Jerry shares an update about AppleCare+ and unlimited incidents.
-With changes to the Print Center and the removal of individual printer apps, Joe wonders why Apple can’t account for this and replace Dock items instead of leaving question marks.