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CX Pulse Podcast | Insights on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction & Contact Centers

Random Acts of Automation and Other Pitfalls on the Road to Digital Transformation

9 min • 12 oktober 2021

Learn about the latest in robotic process automation (RPA) and the value of a holistic approach to avoid random acts of automation that can impede your progress on your road to digital transformation. 

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