12. Patrick Lightbody and Henry Shapiro on how they built Reclaim

I interviewed the founders of Reclaim.ai, a successful startup that was recently acquired by Dropbox. Learn the unusual approaches they took to build a radically customer focused company. We cover how they gave up planning, selected leaders with unusual backgrounds, and kept their technology simple. And they share some of the decisions they made that helped them iterate on their approach and build a product I use every day.