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Design Better

Steve Rader: NASA's approach to problem-solving and leading people

53 min • 28 april 2020

Show notes: https://designbetterpodcast.com/p/steve-rader

There’s a lot of talk in the tech world about moonshots, and what it takes to build a team capable of achieving them. We thought it might be helpful to speak with someone at an organization that has achieved actual moonshots, and so we were thrilled to get a chance to speak with Steve Rader, who is Deputy Director for the Center of Excellence for Collaborative Innovation at NASA. We chat with Steve about how he communicates across teams where expertise and vernacular might be very different, and the importance of having teams that are diverse on an array of different levels, from personal background to expertise. We also learn how vision gets communicated by leadership at NASA, and the lessons he’s learned in his career about leading people. You’ll hear:

  • How to counteract fear of change in an organization by setting the right vision.
  • How an innovative solution for potato chip manufacturers (delicious!) was brought about by crowdsourcing input from a diverse set of skilled people.
  • Why it’s important to define the problem before jumping to a solution, to lead people effectively.
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