How to Ensure Big Wins in Product Development, with Sarah Sprague Gerber of MoneyLion

A successful product is unique, or at least arguably better than its competitors. However, that in itself is not enough to guarantee success.  And a seamless, frictionless, transparent user experience is table stakes today. To win big, you need to humanize the experience and introduce human elements into your product.

In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Sarah Sprague Gerber, the Director of Product at MoneyLion. They talked about building trust through an error-free experience, why product gamification works, and the importance of vulnerability and transparency.