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Digital Transformation by Riaz Khan Podcast

BUSINESS TRANSFORMATION CHALLENGES

3 min • 7 april 2023

Here are some business transformation challenges and ways to address them:

1.     Lack of a Shared Vision and Strategy: An organization’s mission, vision, and strategy are often reasonably well-defined. You will typically find this articulated in annual reports and financial statements. But goals and strategy are far too commonly locked in the c-suite. If one walks amongst the staff and asks how what they are currently doing contributes explicitly to the organization's goals, you're likely to be confronted with blank stares.

You must therefore come together to define, develop, and widely share a clear vision and strategy. It would help if you accompanied this with a comprehensive transformation plan that outlines the desired outcomes, milestones, and success metrics. It then becomes easier to align effort and measure progress.

2.     Resources Are Finite: Business transformation demands significant resources, including funding, personnel, and systems.

Prioritize the effort and focus on the most critical changes that drive the most significant impact and return the most value.

3.     Change Doesn’t Stand Still: The external environment is dynamic, and business transformation must keep up with market conditions, regulatory requirements, and competition. Barriers to entry are getting lower, and disruptors are eyeing the most lucrative picking in your value chain.

Continuously scan the environment and invest time and effort to study and respond to market behaviors, industry trends, and regulatory changes.

4.     Change Garners Resistance: Let’s acknowledge that change is challenging. Employees may resist new organizational structures, new processes, technology, or a top-down foisted company culture. Although this is now generally accepted, most organizations frequently need to pay more attention to the amount of planning and effort involved in affecting meaningful change.

Cultural change takes time and needs constant nurturing and maintenance. Organizations must therefore minimize resistance with effective communication and change management strategies that actively involve employees. If employees feel their opinions and needs are understood and valued, they are more likely to adapt to, and embrace, the change. Senior executives must also lead the change by living the values and embodying the desired behaviors.

5.     You Need to Know When You've Arrived. It seems odd, but many organizations find it hard to measure success – especially along the way.

Establish measures that quantify how much progress has been achieved and when goals are reached. These measures must then be used to monitor and track progress and adjusted to cater to changing circumstances.

6.     Technology Waits for No Man: The rapid pace of technological advancement means there is often the need to stay ahead of the competition. Identifying the most suitable and cost-effective solutions that will support the transformation and drive efficiencies takes time and effort.

So, research and consult with experts to determine the best technology solutions for your needs.

In summary, business transformation is complex. But with a clear vision, strategy, effective communication, change management, proper resource allocation, clear success metrics, and mechanisms for continuous improvement, organizations can overcome many of these challenges and drive success.

Additionally, aligning the transformation with the organization's culture and external environment and identifying the right technology solutions will provide the essential scaffolding.



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit digitaltransformationpost.substack.com
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