Episode 76: Connecting the HSBC frontline in the days of COVID

While it is standard practice to have continuity plans in place, COVID-19 rendered many of those plans unworkable in the wake of the global lockdown. In this episode, we hear how HSBC was able to react to the implications of COVID on its global workforce and customer base.

Guest speaker: Kate Mayfield, HSBC

Show notes, links and resources for this episode:

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