A smooth and seamless user experience (UX) is essential for banks that rely on mobile devices. One company that prioritizes great UX is N26.
N26 is a German neobank that enables people to manage their bank accounts, track expenses, and set aside money on the go. Like most neobanks, N26 relies heavily on its mobile app, and therefore, a great user experience is a crucial focus for its team.
In this episode of Disruption Talks, we spoke with Jolene Tan-Davidovic, Lead User Researcher, and Emanuel Milicević, Lead Product Designer at N26, to learn more. They share behind-the-scenes details about conducting user research, and using psychology and hard data to create the best data-driven UX design.
Hosted by Agata Rączewska.