WOW! What an Episode!!! Cia Hang, Senior Director of Information Technology at Chapter Aesthetics, deconstructs all my beliefs on Leadership being important. At least we don’t have to worry about leading anymore, but we do have to worry about our genetics. Captor of orphaned responsibilities. Organizer of chaos. Mitigator of risks. Enforcer of compliance. Analyzer of statistics, trends and budgets. Negotiator of deals.