28. IBM why are you building servers that last long, don’t break, and are harder to hack?

Paul Olson

• HW Asset tracking in financial and physical repositories
• IT Asset acquisition
• Asset receiving / logistics
• Configuration management
• Software License Management
• HW and SW maintenance
• HW physical inventory verification / reconciliation
• Risk identification, assessment, management and testing
• Primary and secondary business controls
• Service delivery metrics, SLA’s / KPI’s with process control limits
• SLA’s and SLO’s
• ITIL
• Business process management with Lean methodologies
• Project Management