EP 37: Using ChatGPT Across Different Functions of a Company

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How can you apply ChatGPT across multiple aspects of a company?  Today our guest Erik Boemanns, VP, Technology/Security of Improving, joins us to discuss how ChatGPT can act as an input provider, not a replacement for human work. From assisting professionals in writing policies, marketing campaigns, and proposals more effectively, we break it down.

Time Stamps:
AI News -
[00:00:17] EU Parliament passes first Western AI Law
[00:02:10] Salesforce's new AI cloud software
[00:02:52] Meta releasing its own AI image creation model

Guest -
[00:05:00] What Erik and Improving are doing
[00:06:48] Using ChatGPT and CoPilot in a business
[00:10:11] ChatGPT - a helpful teammate for input
[00:13:11] Accuracy and trust in AI language tools
[00:17:03] Copilot: produces documentation & incident reports automatically
[00:19:23] AI improving productivity and output in companies
For full show notes, head to YourEverydayAI.com


Topics Covered in This Episode:
1. Trusting AI language models
- Concerns about accuracy of AI output
- Importance of measuring AI's accuracy and detecting inaccuracies
- Importance of trust in language models

2. Impact of AI on productivity and output for larger companies
- Discussion of Microsoft Copilot and its potential to improve productivity
- Use cases for ChatGPT in smaller and larger companies
- Acknowledgement of barriers to using ChatGPT in enterprise-sized companies
- Speaker's belief that AI products enable improved productivity without resulting in job loss

3. Potential of AI product called Copilot
- Ability to streamline documentation and reporting processes in consulting work

Key points:
- AI language models such as ChatGPT can be used in any department of a company, not just software development.
- ChatGPT can be used to help professionals write policies, marketing campaigns, and proposals more effectively.
- Need to always double check ChatGPT's suggestions.
- ChatGPT is a helpful input provider, but not a replacement for human work.
- Using AI products leads to improved productivity and does not result in job loss.
- Companies need to consider how they use AI products to remain competitive while also protecting their intellectual property.
- Microsoft Copilot and similar products have potential to streamline processes and improve productivity in consulting work.


Keywords:
IT consulting, software development, AI, internal business capabilities, consulting practices, EU AI Act, foundation models, copyright laws, Salesforce, AI-infused software suite, Salesforce AI cloud, Meta, AI image creation model, I Jeppa, Eric Bowman, VP of technology and security, language models, accuracy, foreign language translation, confidence score, ChatGPT, Microsoft Copilot, productivity, output, content creation, ideation research, barriers, input provider, competitive disadvantage, intellectual property, job loss, improved productivity, distilling large amounts of information, Copilot, documentation, reports, After Action Report, Excel, PowerPoint, Word.

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