EP 426: Frontline Workers - the next frontier for GenAI?

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AI is just for keyboard smashers, right? Not really. When it comes to Generative AI, there might be another vertical ripe for disruption: frontline workers. How can Generative AI make their lives a bit easier? AI Lagunas, Co-Founder of Levee, joins us to discuss.

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Topics Covered in This Episode:
1.  Al Lagunas's Background
2. The Levee App
3. Challenges and Solutions in Automating Tasks with AI
4. Technology Adoption
5. Use of AR/VR in Employee Training
6. Gen AI's Role for Frontline Workers

Timestamps:
00:00 Generative AI's impact on frontline workers discussed.
03:29 AI models may deceptively mislead developers' intentions.
09:30 Product not suited for hotel workers' needs.
12:44 Big brands ensure consistent guest experience standards.
13:52 Helping housekeepers maintain room standard efficiently.
19:19 Addressing blue-collar labor shortages with software.
20:11 Gather data, use AI tools, support workers.
26:25 Deploying user-friendly tech for frontline workers.
29:30 "Early investment foresight enabling AR/VR advancements."
31:32 Educate users creatively, using gamification incentives.
34:40 Gen AI simplifies routine tasks for efficiency.

Keywords:
Al Lagunas, IME sensors, smart cleaning model, hotel cleaning tools, DoubleTree, hotel room cleaning, Levee app, AI for cleanliness verification, brand standards, Marriott, Hilton, housekeeping workload, Jordan Wilson, intrusive technology, AI for mindless tasks, worker shortage, new job opportunities, AI integration, hardware adoption, AR/VR glasses, employee training, AI adoption resistance, hotel operations efficiency, labor shortages, robotics and AI, Gong sales process, generative AI, Gen AI, Levy fundraising, AI for frontline workers.

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