Episode 150 — Round Numbers

Ben and James discuss how Apple and Amazon’s focus on the customer experience protects them from low-end disruption.

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Links

• Ben Thompson: Divine Discontent: Disruption’s Antidote — Stratechery
• Ben Thompson: What Clayton Christensen Got Wrong — Stratechery
• Ben Thompson: The $550 iPhone 5C Makes Perfect Sense — Stratechery
• GRAPH: The Disruptive Innovation Model — Harvard Business Review
• Louis C K: Everything Is Amazing and Nobody is Happy — YouTube
• Ben Thompson: Why Microsoft’s Reorganization Is a Bad Idea — Stratechery
• Ben Bajarin: Top Takeaways From Studying iPhone X Owners — Tech.Pinions

Hosts

• Ben Thompson, @benthompson, Stratechery
• James Allworth, @jamesallworth, Harvard Business Review

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