Ep. 198: The Business of Beauty with Jane Hertzmark Hudis & Co-Host Gwen Flamberg

Estée Lauder Companies Group President Jane Hertzmark Hudis, who pulls the strings behind many beloved beauty brands, talks about what makes a brand worth acquiring, customer service in 2020, the power of online reviews, her top career advice, and more. Before that, Jenn and guest co-host Gwen Flamberg, the executive editor of beauty & style at Us Weekly, discuss industry headlines (Dyson's new hair tool, scary news about the state of dermatology in the U.S., how Sephora supports women-led businesses, and asbestos in cosmetics); Gwen shares important info about illness-related hair loss; and the duo answer a listener question: When it comes to anti-aging products, where do you even start?

Want more Fat Mascara?

Our secret Facebook group: Fat Mascara / Raising a Wand

Instagram: @fatmascara, @jessicamatlin, @jennedit 

Twitter: @fatmascara 

Email: [email protected] 

Website: fatmascara.com

Become a member at https://plus.acast.com/s/fatmascara.

Hosted on Acast. See acast.com/privacy for more information.