Dr. Reedy discusses the work of John Gottman, Ph.d. and his concept of emotional coaching (in contrast to dismissive, dissaproving, or laissez-faire parenting). Gottman explains how learning to hear and validate children leads to resiliency and the reduction of mental health issues. Parents who focus on behaviors rather than emotions, tend to overvalue cooperation. Parents who see a child's "negative" emotions as an opportunity for intimacy are better suited to provide healthy guidance. He explains how this is all built upon the foundation of a parent's self-awareness.