Ticketmaster is the worst. Here's why... | Frumess

Why is Louie angry? I bet Ticketmaster has something to do with it. Let's get to the bottom of this. Joining me tonight is longtime friend, Louie Carr.

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Some of the main reasons people have been upset with Ticketmaster include: High Fees: Ticketmaster has been known for charging substantial fees on top of the ticket prices, which can significantly increase the overall cost of attending an event. These fees can sometimes feel excessive to consumers, leading to frustration and complaints. Limited Transparency: In the past, Ticketmaster's fee structure hasn't always been transparent. Consumers often find it challenging to understand the breakdown of fees, making it difficult to make informed decisions about ticket purchases. Secondary Market and Scalping: Ticketmaster has been accused of having ties to the secondary ticket market, which includes reselling tickets at much higher prices. This practice can make it difficult for regular fans to purchase tickets at face value, as scalpers and bots often buy up tickets and resell them at inflated prices. Bots and Unfair Competition: Ticketmaster's online ticketing system has been susceptible to bot activity, where automated programs purchase tickets in bulk, making it even harder for genuine fans to secure tickets for popular events. This leads to frustration and resentment among fans who are unable to purchase tickets due to the rapid sellout caused by bots. Exclusive Deals and Presales: Ticketmaster has been known to offer exclusive ticket presales to certain groups or credit card holders, which can make it difficult for the general public to access tickets during the initial sale. This can lead to feelings of unfairness and exclusivity. Customer Service Issues: Some customers have reported poor customer service experiences when dealing with issues related to ticket purchases, refunds, or changes to events. Delays and lack of responsiveness from Ticketmaster's customer support have contributed to negative perceptions. Monopoly Concerns: Ticketmaster has often been criticized for having a near-monopoly on the ticketing industry, limiting competition and potentially leading to higher prices and fewer options for consumers. Data Breaches: In the past, Ticketmaster has experienced data breaches that exposed customer information, including payment details. Such incidents erode trust in the company's ability to secure sensitive data.