The legacy of conflict and hate left behind after the collapse of Yugoslavia is not easily overcome. They know that in Kosovo, which declared independent statehood a dozen years ago but has yet to make a lasting peace with neighbouring Serbia. Right now Kosovo is experiencing a major political shift. Stephen Sackur speaks to the country’s Acting President Vjosa Osmani. She is part of a new generation of young, post-war politicians challenging the old guard of the Kosovar independence struggle. She promises clean government and a fresh start, but can she deliver?