Digital Experience Monitoring (DEM) is the topic on today's Heavy Networking. IT folks tend to view user experience from their own particular area of responsibility--networking, security, app development--but the reality is there's a common set of data that IT should consume and understand. Sponsor Catchpoint joins us to discuss its DEM platform and how it measures user experience using metrics that are relevant across the IT stack. Our guest is JP Blaho, Director, Product Marketing at Catchpoint.