Expectation vs. Outcome: Accounting for Human Behavior with Dr. Alexander Stein

During this episode, we talk about:

• Why looking for a silver bullet for cybersecurity is hopeless. Like any human issue, it is a multi-dimensional and complex.
• Expectations versus outcomes: how we must take into account how “things will play out when you involve people.”
• "Changing how people think and behave is complicated, non-linear, painstaking, and does not conform to your expectations.” Despite this, understanding and accounting for people when it comes to cybersecurity is critically important.
• What organizations are missing and what organizations are doing well when it comes to accounting for people in cybersecurity.

Alexander Stein, PhD is an expert in human behavior and decision-making, and founder and managing principal of Dolus Advisors, a pyschodynamic management consultancy that advises CEOs, senior management teams, and boards in issues involving leadership, culture, governance, ethics, risk, and other organizational matters with complex psychological underpinnings. Dr. Stein is an internationally regarded authority in human risk and the psychodynamics of fraud and is frequently engaged as a specialist advisor in multi-jurisdictional, corruption, and executive misconduct matters and also helps companies mitigate and address human factor vulnerabilities in cybersecurity. He also consults with companies that develop and deliver technologies that assume decision-making functions in human affairs to mitigate unintended consequences to people, organizations, and society. Dr. Stein is a widely published and cited writer and thought leader, currently a regular contributor to Forbes on the psychology of leadership and misbehavior in business, and a frequent podcast and webinar guest, on-camera expert commentator, and keynote speaker and panelist.

Find more information on Dr. Stein and Dolus Advisors:

• Dolus Advisors
• The Briefing, Dolus Advisors’ periodic digest of thought-leadership and analysis
• Dr. Stein on LinkedIn
• Dolus Advisors on LinkedIn
• Humans and technology: A complicated and fascinating pair, RSA Conference Podcast, Episode 33, March 3, 2020
• To Phish or Not to Phish? That is the Question, Wizer Training Webinar, January 13, 2021
• Pitfalls of Outsourcing Self-Awareness to AI, Forbes, January 6, 2019