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Human-Centered Security

Technical Users Care About UX, Too

28 min • 9 mars 2022

In this episode, we talk about:

  • Why technical users expect a great user experience just like everyone else.
  • How to find and incentivize participants who are extremely busy.
  • How to support users in making a decision without telling them what to do.
  • Deciding what data to show and how to show it.

Tanja Venborg Hansen is a seasoned user researcher who has worked in both the enterprise cybersecurity (Forcepoint) and aviation industries (Finnair). She earned a master of science degree focused on design and innovation from the Technical University of Denmark.

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