What UX Designers Need to Know About Privacy with Michelle Finneran Dennedy

When your website says, “we value your privacy,” how do users interpret that statement? How do they experience “privacy” in your product? What messages are you conveying--perhaps unintentionally? Privacy expert Michelle Finneran Dennedy helps designers think about privacy in the context of the user experience.

In this episode, we talk about:

• What does privacy mean?
• How, as designers, we give the user ideas of what to expect around privacy—an opportunity to erode or foster trust.
• The approach her team took at McAfee when it came to redesigning their privacy policy.
• Starting with ethics—and revving that “ethical engine.”
• Who should designers reach out to about privacy at their organization? What should they ask?

Michelle Finneran Dennedy is a privacy expert, the co-founder of Privacy Code, and was formerly Chief Privacy Officer at McAfee. She is the co-author of The Privacy Engineer’s Manifesto.