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Inside EMS

Leadership styles: Progressive discipline vs. coaching culture

17 min • 19 april 2024

“Sometimes we made decisions and wound up getting corrective action where maybe a culture of coaching would have taught me to grow.”

Kelly Grayson puts the spotlight on fellow cohost Chris Cebollero this week as the pair discuss whether progressive discipline still has a place in EMS or if a move to a culture of coaching, as written about extensively by Chris, would have a more positive impact on retention rates, turnover, burnout and overall career satisfaction.

Top quotes

  • “Experience comes from mistakes and mistakes come from lack of experience.” – Chris Cebollero

  • "I've gotten enough progressive discipline, enough paper that I can wallpaper a small closet." – Chris Cebollero

  • “This isn’t about me wanting to fire you. This is about me wanting to make you the very best that you can be.” – Chris Cebollero

This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com.

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