121. MassMutual’s Roger Crandall on disrupting your own industry

In this episode of Inside the Strategy Room, Roger Crandall, chairman, president, and CEO of MassMutual, speaks with Pradip Patiath, a leader in McKinsey’s digital financial services practice, about embracing the disruption that’s transforming the insurance industry. Roger reflects on the changes in the industry, the risk environment, and the CEO role.

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