If a company hopes to last in today’s quick-paced, data-driven world, then the CIO and IT department must function at the forefront of innovation. On this episode of IT Visionaries, we have Craig Walker, VP and Global CIO of Shell, join us to discuss how established companies can encourage innovation, incorporate new tech, and utilize the massive amounts of data they are privy to.
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Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.
Read: AI Meets CRM: An MIT Tech Review Whitepaper
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