How Good Karma Empowered Credit Karma with co-founder and CTO Ryan Graciano

Ryan Graciano remembers the early days of Credit Karma like they just happened. Born in the midst of a financial crisis, Credit Karma’s rise to significance didn’t seem certain, and Ryan remembers thinking to himself numerous times, “Are we going to make it?” Today, Credit Karma serves more than 100 million users, and provides consumers with tools that empower them to take the biggest financial steps in their lives. On this episode of IT Visionaries, Ryan discusses the early turbulence the company endured, how he leads through trying times, and how Credit Karma is helping in more ways than just by providing credit scores.

Key Takeaways

• Confidence Breeds Success: Be confident in your product. If you aren’t confident and passionate about the product you are bringing to market, the trying times will be much more difficult. Ryan details how Credit Karma, born in the midst of the financial crisis, overcame their trials and tribulations
• For the Long Haul: As a CTO and company leader, you have to constantly be thinking about what comes next. When obstacles arise, you need to have already discussed with your leadership team about possible alternatives. If you are not actively thinking about how things will fail, your company will fail.
• Teamwork Makes the Dream work: The most important thing for any co-founder is having a solid support system. When Credit Karma started, Ryan was a one-man crew. Once the company began to expand, he focused on people that could magnify his skills while also expanding the product. Invest in good people and listen to your team and have faith in your decisions

---

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform