How Hyper-Personalization Drives Digital Transformation with NEORIS Tech Leader Tony DeLima

Often in business, you have to change your ways or risk becoming extinct. At least, that’s what Tony DeLima says. As the Head of Digital Transformation and Global CTO for NEORIS, Tony has had a front-row seat for all of the changes in industries from financial services to healthcare and everything in between. Tony has helped companies of all shapes and sizes take giant leaps forward by transforming the way they operate from top to bottom, and that always includes bringing in new and advanced technology. 

On this episode of IT Visionaries, Tony explains how these types of digital transformations happen and why they're important. Plus, he dives deep into the role A.I. will play in the future.  

Key Takeaways:

• What is NEORIS
• Discussing digital transformations
• Best practices for driving innovation
• The future and where A.I. fits in

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience